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DriveTime Automotive Group

Engaged Employer

DriveTime Automotive Group reviews

3.3

52% would recommend to a friend

(502 total reviews)
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Mary Leigh Phillips

58% approve of CEO

45% positive business outlook

Reviews by job title

502 reviews

Reviews about "Compensation"

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2.0
Aug 4, 2022
Recommend
CEO approval
Business Outlook

Pros

Base salary is pretty good.

Cons

60+ hours during tax time while salary Cars are VERY poor quality Hardly ever met budget so no bonuses So much telemarketing!

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DriveTime Automotive Group Response
3y
Thank you for sharing your perspective as a Customer Experience Guide. We're glad to hear that you enjoyed the base salary we set for CEGs! This helps take the pressure off making a sale and ensures that you can focus on doing what you do best - assisting our customers. Due to the nature of our business, tax season can potentially bring on longer days to assist customers through their journey of purchasing a vehicle. During this time, employees still get Sundays off plus an additional day off during week. While we may have parted ways, we wish you the best in your next role.
1.0
Aug 2, 2022

Horrible toxic environment

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Bonus is helpful, if you get one.

Cons

All of it. Never felt worse with a company.

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DriveTime Automotive Group Response
3y
We appreciate you taking the time to share your perspective with us as we value hearing from all our employees, past and present. The DriveTime Family has a zero-tolerance policy for any sort of harassment, sexual harassment included, and we do not take these situations lightly. We expect all employees, regardless of title, to uphold our values and speak out when they witness something out of line. The safety of our employees is a top priority for us. We are truly sorry to hear this has been your experience. We highly encourage you to reach out to Talent Support so they can properly investigate the situation and handle it accordingly.
4.0
Jul 25, 2022
Recommend
CEO approval
Business Outlook

Pros

The company culture is really good everyone is super friendly and always willing to help, the work itself is not difficult it’s pretty standard. You get a base salary with potential for bonuses when you meet or exceed your budget as a store.

Cons

You have long hours and the demographic of people that you are selling vehicles to can be frustrating, there’s a lots of naïve and ignorance with it and part of the education process is helping people make a decision. Sometimes the best decision for the customer is not the best interest of the company and vice versa. There becomes a moral conflict.

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DriveTime Automotive Group Response
3y
Thank you for sharing your experience as a Customer Experience Guide! We are thrilled to hear that you're enjoying your time working with us. Having a friendly culture is so important to us and we're so glad that has rung true for you. One of the best perks of working at DriveTime is that we pay our CEGs a base salary to help take the pressure off making a sale and instead you get to focus on assisting our customers! We understand that working retail hours can be taxing, and we hope you know just how valuable you are - helping our customers get into the right car at the right terms is an essential part of our business and we thank you for your hard work and dedication. Given that we are providing options to individuals that may not have had the option to buy elsewhere, educating customers on their options may be part of the job. CEGs are trained to help our customers get into the right vehicle at the right terms for them specifically, and this may vary from person to person! We hope this insight helps improve your outlook! We appreciate you taking the time to leave us a review!
Viewing 136 - 138 of 502 Reviews

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