Dropbox reviews

3.9

67% would recommend to a friend

(1,623 total reviews)
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Drew Houston

54% approve of CEO

37% positive business outlook

Dropbox has an employee rating of 3.9 out of 5 stars, based on 1,623 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Dropbox employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

2K reviews
1.0
Apr 19, 2021
Recommend
CEO approval
Business Outlook

Pros

People are nice (the ones who are left anyway), pay is great. Nobody expects you to work too hard.

Cons

I don't know what management wants, and I don't think they do either. They say we're pivoting away from enterprise, but they send out emails bragging about salespeople selling new enterprise installs (some of which are clearly too large for our tech to handle, and will be refunded soon). They say they want to focus on core & technical debt, but they're not willing to issue codes on any of the company-wide issues holding up productivity. Some parts of the company are trying to transition toward more AWS, some parts are trying to transition away from the AWS we already have. And lastly, virtual first. I joined because the blog post talked about using studios to maintain our existing culture and that we could work where & how we wanted. It's become clear that we'll only be able to work from our own homes unless we spend a lot of our own money. Nobody even knows what the purpose of studios will be. I thought VF was going to be a new, more enlightened way of working, but it turns out it's just a half-baked plan to cut costs. Disappointing.

4.0
Feb 1, 2019
Recommend
CEO approval
Business Outlook

Pros

- Company Benefits: commuter benefits, free food (amazing!), health care (paid for by company), events that get everyone together, gym (and wellness subsidies), unlimited vacation, I could go on! - Culture (most leaders lead by example, everyone is super polite, people try to live the company values): I would say the best co-workers I've ever had. I love this people. They've become friends rather than colleagues. - Office (including the cafeteria) is by far the most beautiful place I've ever worked at

Cons

So why not 5 stars, you ask? Like others have mentioned, the company is growing, and with that come growing pains. They need to establish more processes to add the discipline needed with a big company. We don't want bureaucracy, but in big companies, unfortunately that's needed. We sometimes hire leaders that talk a big game, but when it comes down to it, don't know how to execute. So it's a matter of finding our pace.

2.0
Apr 7, 2021
Recommend
CEO approval
Business Outlook

Pros

The founders could not possibly be more generous with benefits. The company itself is still a very respected name in the .com world. Compensation has the potential to be significant when larger deals are sold.

Cons

One side of Dropbox is this really strong consumer product driven by some of the best engineering and design talent in the industry. The other lesser known side of Dropbox is the B2B sales division run with absentee, toxic management and almost zero accountability. It's this awkward, failing experiment. The deals are somewhere between smb and MM which calls into question the label of "Enterprise." Management has been operating in a vacuum and there is no reason to believe that will change. Sales is dominated by transactional, short term thinking and arrogance is rampant. Professionalism does not exist internally or customer facing. The Management playbook consists of unethical, HR and [potentially] GDPR violating strategies (consider the faux security concerns used to manipulate customers into buying). "Sellers "are mostly "account managers" focused almost exclusively on up-selling existing books of businesses which in most cases are over sold.

Viewing 10 - 12 of 1,623 Reviews

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