Dropbox reviews

3.9

67% would recommend to a friend

(1,623 total reviews)
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Drew Houston

54% approve of CEO

37% positive business outlook

Dropbox has an employee rating of 3.9 out of 5 stars, based on 1,623 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Dropbox employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

2K reviews
3.0
Dec 20, 2016
Recommend
CEO approval
Business Outlook

Pros

- Super smart engineers - Great product design team - Fantastic perks and location - The founders are down-to-earth and relatable

Cons

- There is an ever-prevalent sense of entitlement throughout the engineering org - Lack of basic social skills - people don't believe in greeting others in hallways - Inexperienced and egoistic managers have caused a lot of damage and attrition in the past year - If you are a person of color, you may not exist for the rest of them for a long time (I am not a person of color, but I noticed the bias against my colored co-workers) - There still exists a boys club - Career growth and mentorship is limited - Don't work at Dropbox if you are a Product Manager or want to become one in the near future. The attrition rate in PM org is huge and lack of mentorship is appalling. Lots of unhappy PMs.

2.0
Feb 14, 2016

Know what you're getting into...

Recommend
CEO approval
Business Outlook

Pros

- My peers at Dropbox are definitely what make the days bearable, especially the "old guard" who were some of the first people to start the Austin office, extremely genuine and caring people. Unfortunately, there aren't many of them left in the office... - The perks are great. It's nice to not have to worry about food, and the health benefits are better than in most companies I've seen. - The office location is in the heart of downtown and the building has a great rooftop deck and gym in the basement.

Cons

- For enterprise sales, you are promised high multipliers coming into the company, while less than 10% of the AEs on the enterprise team made their quota in 2015, so very few people ever reach these supposed numbers and most end up making less than they did before they came to Dropbox. The MM reps have the same quota whether their territory is NYC or Kansas (they consider a knowledge worker in one state equivalent to another) so quota achievement in that group is almost entirely based on whether you get a good territory. - The senior sales management in Austin is the worst I have ever worked with in my career. Countless sales females who were working in Austin have left the company, moved to other offices, or switched teams to get away from it. To date, there are no female sales managers in Austin and any female who could have been promoted, but who has disagreed with them, has been run off, leaving only newly hired people to choose from. - Inexperienced people in the company are given authority and power to do things they should not be allowed to do, i.e. the territories for the entire sales team were cut by someone 1-2 years out of school with no background in finance or consulting. - There is a clear lack of communication and coordination between teams in and around sales, which leads to a lot of confusion and course correction from week to week. It's hard to focus on selling when you have to keep track of so many things outside sales that affect your day to day. - The focus from the company is on the "wedding not the marriage" when it comes to sales. They do everything to help bring you in the door, but once there, there is little done towards retaining top talent which has led to an exodus of some of the best sales reps over the past months. Overall, know what you're getting into when joining Dropbox. There are still good people here and if you can find a good manager, you can create an enjoyable work environment. Unfortunately, with the senior sales management currently in Austin, I would recommend the other offices over this one, especially as a female.

3.0
Nov 7, 2016
Recommend
CEO approval
Business Outlook

Pros

Dropbox makes money no matter how badly management makes strategy. Because people love the product. It's great to work on such a valuable product, and there is some incredible talent wandering the halls.

Cons

Dropbox culture, at large, will strike you as a bit entitled. But management culture is the real challenge: slow decision-making and widespread lack of trust create a situation of insiders and outsiders, regardless of role or title. Ego is a driver of most c-level decisions (or lack of them) and the result is often visibly sexist. (Especially do not plan to be a new mother here). Ageism here also seems more pronounced than at other comparable tech companies.

Viewing 13 - 15 of 1,623 Reviews

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