Drybar reviews

3.2

46% would recommend to a friend

(317 total reviews)

Amanda Clark

45% approve of CEO

36% positive business outlook

Reviews by job title

317 reviews

Reviews about "Compensation"

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1.0
Oct 13, 2014

Love your staff a little more...

Recommend
CEO approval
Business Outlook

Pros

-The stylists are amazing. you develop life long friends with such awesome people. -clients are also amazing. For the most time very grateful and happy with their hair which makes you, as a stylist, feel great! -visually, it's a beautiful and positive work environment. The colors make you feel happy and the music is fun -spa water is awesome haha

Cons

-stylists are paid 9/hr which is hard to survive in a city like new york -there's only room for growth into management, you will never get a raise otherwise -managers are under so much stress from corporate coming down on them and they take it out on their staff -managers will literally open fake columns in the books to bring in more clients (even though that means there's no stylist to take the client) which results in us being understaffed, running behind, and not getting breaks -if the shop is busy you will not get a break, even after 8+ hours of being there. -they will have you work double shifts which can be like 14 hours - you only get their advertised "health benefits" if you work 40 hours every week for each quarter. if not you don't qualify. so basically, if you're sick (which is what health benefits are for right?!) and you have to take time off..you wont get benefits. -you don't get vacation or paid time off unless you're in management, and again the 40hr rule applies. -turnover rate is so high. there's ALWAYS new people because nobody is happy and leaves -staff is over worked because we are always understaffed.

2.0
Oct 10, 2014

Tricky, tricky.

Recommend
CEO approval
Business Outlook

Pros

- Your usual shift will likely contain the same team members (weekday, weeknight, weekends). You quickly become family and mostly get along. - if you are good, talented, and well versed in communicating with your client, you will have a strong following of clients. You look forward to seeing them and speaking with them like a friend. - free blowouts during the week (during off time and must be clocked out) - 50% off products and tools - flexible with hours, specific shift needs, time off, etc. (stylists have an easy time, receptionists have a semi-decent attempt at this, but any higher titles have a much harder time with this) - expressive dress code. Lenient (maybe TOO lenient), stylish, fun, tattoos/piercings/oddball hair color & cuts are all encouraged. - rating system sent to clients as a push to get monthly bonus. Although small, it's a nice gesture. Get it 3 months in a row, you get a paid day off. - very good introduction to the beauty world. Great to do directly out of Cosmo school.

Cons

- corporate and upper management are completely clueless to the individual shop struggles. - has lost it's luster within the last year or 2. - high employee turnover rate. - shop managers and assistant managers are grossly overworked and underpaid. They are not required to have a Cosmo license or have hair experience because it "isn't a necessity" for them to be on the floor. They lack a relationship with their team due to a disconnect in work knowledge. - they have a "master stylist program" that has become increasingly disheartening. Many quit because of a misleading job description. They are required to have open schedules and no longer have client taking privileges because they are promised a huge impact job that will require their constant presence and help. In the end, you basically become a glorified receptionist/assistant with no hands in hair. - poor work/life balance in higher positions. You have to be willing to give up any chances of a social/home life if you want to work in the management or training teams. They have no flexibility or promise of a set schedule. You must make yourself available on phone and email 24 hours a day, 7 days a week. - must be "obsessed" with the Drybar way, otherwise they will never notice you. No raises, no chance of promotion. - managers and assistant managers have no qualms in showing favorites and have inappropriate/unprofessional conversations.

1.0
Aug 1, 2014

Not a very rewarding job

Recommend
CEO approval
Business Outlook

Pros

Flexible, nothing else positive to say

Cons

Where do I start? We are encouraged to give over the top service. I have no problem with that but we are paid less than min wage. Customers are very rude and demanding. And they are allowed to be that way, all they have to do is complain that a stylist did not talk to them enough and they get free service. The concept of the business is good but if you treat your workers so bad it will eventually fail. I feel very sorry for the stylists in the shops.

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