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      Duke Health

      Engaged Employer

      Duke Health reviews

      3.5

      59% would recommend to a friend

      (2,323 total reviews)
      avatar

      David W. Zaas, MD, MBA

      66% approve of CEO

      45% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.5

      Compensation and benefits

      3.4

      Culture & values

      3.4

      Work/Life balance

      3.4

      Career opportunities

      2.8

      Senior management

      Duke Health has an employee rating of 3.5 out of 5 stars, based on 2,323 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Duke Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      1.0
      Nov 3, 2016

      It's Duke!

      Certified medical assistant
      Recommend
      CEO approval
      Business Outlook

      Pros

      There is a lot of opportunity for advancement.

      Cons

      The pay is very low. It is not comparable or competitive to other medical centers in the area.

      5.0
      Oct 25, 2016

      Student researcher

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      I get to work closely with and learn from a post-doc, receive research experience... AND get paid!

      Cons

      $11 is actually one of the lower wages offered on campus

      4.0
      Oct 20, 2016

      Work environment has improved emensely in the last few years

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The connection to the business–-the reason we do all this IT stuff, which is to improve the health of our patients and the state of healthcare in the region--couldn't be more attractive. Senior leadership is going a great job in communicating how our work contributes to, or more accurately, is essential to, the achievement of Duke Health's strategy. Process improvements, such as adoption of the ITIL model to manage the IT business, have also fostered greater accountability, which means that good work is recognized and shoddy work is avoided. People ARE promoted from within. The benefits package at Duke (including an unparalleled rate of contributions to the 403(b) plan on the part of the business) is great. Finally, communications here are excellent, with the senior team talking to us about strategy and strategic initiatives every month, and with access to other stuff you need to know very easy.

      Cons

      It continues to be a struggle to convince the business to spend more money on IT. Duke Health leadership wants to grow the business quickly (through acquisition, among other methods), but isn't always ready to add the IT staff necessary to support that growth. The electronic health record has been a major asset to the business, but the volume of requests for enhancements and tweaks to the EHR from across the business are at such a high volume that we need a committee just to provide what they refer to as "air traffic control." salaries aren't top-tier, although they have made individual adjustments recently to account for market forces.

      Viewing 1948 - 1950 of 2,323 Reviews
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      Glassdoor has 2,428 Duke Health reviews submitted anonymously by Duke Health employees. Read employee reviews and ratings on Glassdoor to decide if Duke Health is right for you.