Is Duluth Trading Company a good company to work for?

Duluth Trading Company has an overall rating of 3.8 out of 5, based on over 421 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 69% of employees would recommend working at Duluth Trading Company to a friend and 49% have a positive outlook for the business. The best reviews about Duluth Trading Company have been left by employees working as Customer Service Representative , Retail Sales Associate and Sales Associate .

Does Duluth Trading Company pay their employees well?

According to anonymously submitted Glassdoor reviews, Duluth Trading Company employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Duluth Trading Company. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at Duluth Trading Company?

69% of Duluth Trading Company employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Duluth Trading Company 4.3 out of 5 for work life balance, 4.1 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Duluth Trading Company?

Sales Associate (60) , Retail Sales Associate (49) , Retail Sales Manager (20) , Customer Service Representative (14) , Picker/Packer (11) , Customer Service Representative (CSR) (6) , TSR (6) , Assistant Store Manager (5) , Retail Associate (5) , Store Manager (5) , Assistant Manager (4) , Customer Service Representative/TSR (4) , Seasonal Retail Sales Associate (4) , Seasonal Sales Associate (4) , Store Associate (4)

What are the pros of working at Duluth Trading Company according to real employee reviews?

"Great people and quality products" ((in 36 reviews)); "workers, and good pay" ((in 22 reviews)); "The hours are flexible and most of the customers are nice." ((in 18 reviews)); "My coworkers were great." ((in 17 reviews)); "managers are great and mostly very helpful" ((in 15 reviews))

What are the cons of working at Duluth Trading Company according to real employee reviews?

"Management doesn’t care, upper management doesn’t care, managers have poor work ethic." ((in 7 reviews)); "Some leaders have a dated mentality and are poor at communication." ((in 7 reviews)); "based leadership" ((in 5 reviews)); "Advancement opportunities are not always recognized." ((in 4 reviews))

What are employees saying about Duluth Trading Company layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Duluth Trading Company layoffs and their outlook for job security at Duluth Trading Company in 2026.

What are the top reviewed Duluth Trading Company locations?

Belleville , Mount Horeb , Kennesaw , Dubuque , Madison , West Valley City , Grandville , Duluth , Portland , Salt Lake City , Manassas , Wixom , Oklahoma City , West Chester , Wichita , Springfield , Adairsville , Sandy , Downers Grove , Hoffman Estates , Independence , Waukesha , Omaha , Cary , Round Rock , Dallas , Friendswood , Minneapolis , Knoxville , Ramsey

Duluth Trading Company reviews

3.8

69% would recommend to a friend

(402 total reviews)

Stephanie Pugliese

87% approve of CEO

49% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (402 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Duluth Trading Company has an employee rating of 3.8 out of 5 stars, based on 402 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Duluth Trading Company employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

402 reviews

1.0

Jul 2, 2022

No communication

Shipping lead

Recommend

CEO approval

Business Outlook

Pros

The money is fair, the job is fairly easy

Cons

They do not have any SOP’s so each warehouse pretty much does it’s own thing. If you have a problem good luck finding a resolution or reaching out to someone for help. There is absolutely no communication from upper management, so processes get changed and you are expected to just already know. Safety is not a priority here. We have had two incidents where employees were inside a trailer loading a truck when the driver arrived and hooked up to the trailer and tried to take off. Equipment is out dated and doesn’t function well with the amount of product we are trying to ship out. Everyone is held to a different standard, we have leads that literally never move from their chairs and yet receive the same yearly review as the employee working hard. We have employees that have been let go at 6.5 points which is in the handbook while others were not fired until they reached 20.5 points. As a lead they expect you to manage your team and hold them accountable for their progress, yet they don’t give you any tools to be able to hold anyone accountable. I would not recommend working here.

Duluth Trading Company Response

4y

We take safety very seriously here at Duluth. Thank you for reporting what you’ve seen – we’ve forwarded this on to our management team and will do our utmost to address it promptly!

3.0

Jan 31, 2022

Needs to find Identity

Retail sales manager

Recommend

CEO approval

Business Outlook

Pros

Individuals in the company seem passionate about helping each other within a closed circle. Marketing is successful in hitting a specific niche.

Cons

Overall the company identity is faltering. This is a midwest company that is present across many states. Cultures do not need to be "cleansed" in the company but the company should recognize the lack of diversity and inclusion in their company. As a 30+ yr old company, diversity training should not be something new for the books. I believe many of the issues come from the client base (loosely identified here) being promoted by the cheeky advertising and Americana themes of the "blue-collar, hard worker" which imply a politically conservative attitude. Thus not creating a "welcoming" aura about the company. A simple search on company reviews and vaccines (from shoppers) reveals the political nature of the customer clientele I have described. The company may address whatever political views it likes, but it must be aware it is a national, publically traded company. Not a private store with its own mission and values.

Duluth Trading Company Response

4y

We have been taking a long, hard look inward to try to improve diversity in our workplace as well as in our marketing materials. We’re very sorry to hear you think we fell short! Please know we’ve forwarded your comment to management. Comments like this help us improve, and we thank you!

2.0

Dec 7, 2019

It is exciting and marker moving work.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Unlimited learning Great coworkers who are talented, kind and funny The folks are super smart and looking to make a difference

Cons

Leadership is constantly changing Burnout easily Leadership expects miracles HR isn't helpful or thoughtful

Duluth Trading Company Response

6y

We appreciate the time and effort you took to share your feedback. One of our core values is that we strive for growth, both personally and collectively, and we will utilize your feedback as we are always looking for areas to improve the employee experience.

Viewing 25 - 27 of 402 Reviews

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