Dunkin' reviews

3.3

43% would recommend to a friend

(13,516 total reviews)

Paul Brown

50% approve of CEO

34% positive business outlook

Dunkin' has an employee rating of 3.3 out of 5 stars, based on 13,516 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Dunkin' employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

14K reviews
2.0
Jan 3, 2022

it’s a sh*t show

Recommend
CEO approval
Business Outlook

Pros

some customers are really friendly and make my day, others…not so much. good pay, free drinks, discount on food.

Cons

We are always out of stock on items, things are always in need of repair. our ovens are broken to bake bagels and bakery items, both espresso machines are broken, we have no hot water and a lot of things are just left broken and it takes forever to get anything fixed. a majority of customers are extremely rude because of lack of options due to product shortages, and our machines being broken. we are often short staffed. rlly stressful, poor management. and we are open EVERY HOLIDAY. WE DONT EVEN CLOSE EARLY

Viewing 88 - 90 of 13,516 Reviews

Glassdoor has 14,087 Dunkin' reviews submitted anonymously by Dunkin' employees. Read employee reviews and ratings on Glassdoor to decide if Dunkin' is right for you.