Dunkin' reviews

3.3

42% would recommend to a friend

(13,508 total reviews)

Paul Brown

50% approve of CEO

35% positive business outlook

Dunkin' has an employee rating of 3.3 out of 5 stars, based on 13,508 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Dunkin' employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

14K reviews
5.0
Jul 24, 2012

Superb Mgt

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Hours are flexible. Great health benefits. Constant business throughout the day keeps you alert and active. Very organized place of business with clearly defined daily duties. Advancement to managerial level.

Cons

Customers sometimes treat workers as if they were second class citizens. Customers failure to know that some employees come from well respected backgrounds in accounting, military and high level construction.

1.0
Jul 16, 2012

Frustrating

Recommend
CEO approval
Business Outlook

Pros

Co-workers are fun. Free coffee and donut when you are on the clock. EXTREMELY casual workplace.

Cons

You get hired for fulltime hours and they keep cutting them in half until you work 15 hours or less. Management complains they're overstaffed but keeps hiring new people. Too many people get away with not being "available" on weekends, so nobody else ever gets a weekend off. Other employees don't do their job and you have to clean up after them, they suffer no consequences. Raises are promised all the time but NEVER happen. If you ask for more hours they will tell you yes but never give them to you. Pays less than most jobs of the same caliber. If you're responsible you keep gaining more and more duties without an ounce of extra compensation. The health insurance they offer is a joke, but you won't hold on to it long enough to experience this because your hours will get cut beyond eligibility unless you are a friend or favorite of management.

3.0
Jun 19, 2012

Dunkin is Dunkin

Recommend
CEO approval
Business Outlook

Pros

employees are fun to work with

Cons

a lot of confusion and misunderstandings

Viewing 13444 - 13446 of 13,508 Reviews

Glassdoor has 14,079 Dunkin' reviews submitted anonymously by Dunkin' employees. Read employee reviews and ratings on Glassdoor to decide if Dunkin' is right for you.