Dunkin' reviews

3.3

42% would recommend to a friend

(13,508 total reviews)

Paul Brown

50% approve of CEO

35% positive business outlook

Dunkin' has an employee rating of 3.3 out of 5 stars, based on 13,508 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Dunkin' employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

14K reviews
4.0
Jun 16, 2012

Dunkin

Recommend
CEO approval
Business Outlook

Pros

Fast paced friendly environment for seasoned people of food industry.

Cons

Not a good first job, very busy.

1.0
Jun 15, 2012

Awful experience.

Recommend
CEO approval
Business Outlook

Pros

It is a large company with many locations, and it can be a fun environment to work in with the right people.

Cons

I worked for a terrible boss whom could not offer advice or criticism without being constructive or kind. There are ways to get the best out of employees, and berating them in front of customers instead of behind closed doors is not the way to go about it.

1.0
Jun 11, 2012
Recommend
CEO approval
Business Outlook

Pros

customer interaction experience that looks good on resume some training

Cons

POORLY managed franchise owners, general and corporate managers who see their staff as disposable commodities POOR pay for the amount of work a challenge to get over 25 hours a week scheduled due to mismanagement, though once you have proven yourself an asset to the company they will over work you, offer you promises, in vain, of raises and advancement I worked for this company on and off for over 3 years and experienced the most drama of any work experience I have ever had. My last experience included an all out war with the store manager and a total of three managers (who were mainly inexperienced and thrown into a store in desperate need of restructuring because upper management allowed it to go to hell in a handbasket before they stepped in to pin the role of scapegoat on someone) in two months time.

Viewing 13447 - 13449 of 13,508 Reviews

Glassdoor has 14,079 Dunkin' reviews submitted anonymously by Dunkin' employees. Read employee reviews and ratings on Glassdoor to decide if Dunkin' is right for you.