E*TRADE from Morgan Stanley reviews

-poor management, some team leads and managers are not qualified, do not respond to reps in timely manner, causing long wait time for customers -micro managed constantly, every second of your day is tracked by what code you are in and managers will get on you for taking bathroom breaks -managers/team leads do not care about customer service, only about reps getting advisor referrals / being in adherence -poor training, no transparency about bonuses, no roles to move into for growth opportunities -may have to work weekends/poor compensation incentive for working on weekends about 5% differential -very little time in between calls, expected to be on the phone every second of the day

The minute they found out I had Autism they fired me. I was struggling with the way they were trying to teach me to learn the series 7. I have my own way of learning that makes me a star. They did not approve of this and they asked me why I study the way I do, I told them I have Autism. They said that I do not look like I have Autism. I had already sent accommodation requests out. And had already been in contact with the disability department. They said that they have made a decision. To let me go. I asked, is it because of my disability. They said they need to talk to their lawyer. Then got back to me the next day and said no we just don't think you're teachable. I informed them that I have a disability and require a certain way of studying and that I was hitting all my marks so whats the problem? They did not answer any of my questions and just kept repeating themselves until the call was done.