EAB reviews

3.6

65% would recommend to a friend

(729 total reviews)
avatar

David L. Felsenthal

84% approve of CEO

50% positive business outlook

EAB has an employee rating of 3.6 out of 5 stars, based on 729 company reviews on Glassdoor which indicates that most employees have a good working experience there. The EAB employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.5 stars).

Reviews by job title

729 reviews
1.0
May 9, 2017
Recommend
CEO approval
Business Outlook

Pros

Decent work life balance, good focus on health & wellness

Cons

I can’t say enough bad things about this organization. It is truly one of the worst places I have worked. They brag about being more selective and having a higher rejection rate than Ivy League schools – that stat, if true, is probably because they have a huge pool of applicants and hires fresh out of college being brought in to do the grunt work of cold calling. The company seems to be leveraging the good reputation of years past. The culture skews young, which isn’t necessarily a bad thing, except that it attracts and retains the worst aspect of type A personalities – those who are in it for their own promotion and advancement, who won’t hesitate to throw teammates under the bus. Management is blind to this, if not actively encouraging it. Management further acknowledges that they pay less than industry standards to their comparables (although, what they consider their competitors is inaccurate – they are more of a consulting light, and people are rewarded for their ability to talk a good game rather than actually do good work) but tries to make up for it through a better work-life balance and “perks” like monthly company sponsored happy hours. This is a great perk if you are fresh out of school and want to continue your frat party days. They clearly are not paying enough given the incidence of theft of lunches from the community fridge. The work culture is cultish at best – they have an impressive media team that makes slick videos about all the company is doing, but if you look past the razzle dazzle, you can see everyone is drinking the koolaid. Management doesn’t invest in individuals’ career growth – the company doesn’t even have a true HR function (or if they do, it is unclear who to talk to about a non-career advancement issue – even someone on the HR team acknowledged it is unclear). Instead, they have folks dedicated to recruiting, hiring, and annual reviews, called Career Services. But this team is not invested in fairness or career growth for employees – in any dispute they side with the manager and don’t really bother hearing all sides of an issue. People are promoted without being taught how to be good/effective managers. Unhappy employees everywhere, mostly putting in their time to get the company name on the resume and one of the arbitrary title promotions.

3.0
Jun 3, 2024

Good Work, Difficult Balance, Low Pay

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Wonderful, caring, and deeply intelligent people. Admirable work in education access and improvement. Recognition of hard work (in Enroll360, can’t speak for another division). Flexible hours.

Cons

Requires major work ethic and does not provide enough pay. Tiers all starting compensation by role, not by experience. Extremely limited yearly increases (2-4%). Frivolous corporate spending on travel, incentive trip for commercial team members, etc.

1.0
Apr 1, 2021
Recommend
CEO approval
Business Outlook

Pros

-EAB manages to hire some truly exceptional individuals, especially at the research associate, analyst, and senior analyst levels. -Can be a great experience if you end up (and stay) with the right manager. -Generous PTO and decent benefits. -Very strong corporate citizenship program and strong culture of volunteerism.

Cons

-Strong cultural attachment to the "good old days" and legacy processes. -Culture of blame rather than accountability, especially as you climb the ladder. -Job descriptions rarely align with actual responsibilities. Employee duties and experiences at the same level vary substantially across teams. -Silo mentality and one-way communication make collaboration difficult and duplication inevitable. Recent growth has only exacerbated this problem (see Moody's explanation of its 2018 downgrade to EAB's outlook). -Strong in-group/out-group dynamics. Favoritism is an open secret. -Abysmal knowledge and project management. -Poor track record of recruiting, retaining, and growing diverse talent. -Barebones investment in L&D.

Viewing 37 - 39 of 729 Reviews

Glassdoor has 758 EAB reviews submitted anonymously by EAB employees. Read employee reviews and ratings on Glassdoor to decide if EAB is right for you.