EAB reviews

3.6

65% would recommend to a friend

(729 total reviews)
avatar

David L. Felsenthal

84% approve of CEO

50% positive business outlook

EAB has an employee rating of 3.6 out of 5 stars, based on 729 company reviews on Glassdoor which indicates that most employees have a good working experience there. The EAB employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.5 stars).

Reviews by job title

729 reviews
1.0
Oct 23, 2019
Recommend
CEO approval
Business Outlook

Pros

The technology and enrollment services teams are experiencing serious growth and investment. They aren't perfect jobs, but they face the same challenges similar organizations do. Research is another story.

Cons

If you are applying to a position in research, please reconsider. 1. The position you are applying for, especially at entry level is probably not what you think it is. EAB research largely consists of managing a senior leader's calendar and scheduling phone calls for your team lead to try and sell memberships or prevent members from leaving, usually by making up research and services EAB does not have. This changes in the last 5 weeks of every research project, where team leads search google for interesting data sets or ideas, make up anonymized quotes, and skim popular business books for buzzwords to fill up 100s of powerpoint slides that you will draw. 2. You will not get promoted. Research leadership is run by a cluster of upsettingly close friends who write each other's performance reviews to pump up their bonuses. As a result, senior leadership will take credit for everything, steal ideas from more junior team members, and pretend to have supported innovative concepts even after publicly bullying the employees that suggested the idea in the first place. 3. The culture will not protect you. If you have a work visa and the regulations change they will not support you. If your manager harasses you EAB's "advocates for women in leadership" will force you out. If you don't look right or sound right you will get performance reviews that look nothing like reality. Avoid HR entirely, it is a clean up crew for the managing directors. 4. You aren't actually helping education. The business model demands that prospective members remain terrified of fabricated demographic crises, or blinded by over-hyped science fiction solutions to existing challenges. It is why so many of the current research projects are focused on hypothetical high-tech futures or rebuilding higher education from scratch (mind you almost nothing they profile is ever more than a year out of beta, if it exists at all). EAB also loves to sell higher education culture solutions from "cool private sector companies." Taking a tour of Zappos, and cutting your ties in half will not properly calibrate your new RCM budget model. 5. The experience won't be helpful. You never really get growth opportunities which makes it difficult to move into a better job post EAB. Most other employers, even in education and the greater DC area, have no idea what EAB does and will struggle to match you to appropriate roles in the hiring process. EAB also needs to make sure that its members think that they still have expertise in every topic they cover, even if those experts have left the company. Should you do good, useful work on a high-demand topic, once you leave you will find your name removed from your work, occasionally replaced with new names who have no connection to the project at all.

2.0
Aug 3, 2018
Recommend
CEO approval
Business Outlook

Pros

For the most part they promote healthy work/life balance. You get 10 hours a month to dedicate to health/fitness. Good PTO and healthcare.

Cons

High turn over due to poor/unqualified managers, low pay, and slim opportunities for career advancement (unless you know the right people). The CEO and other top execs operate in a bubble and are out of touch with the needs of their employees, they only care about the bottom line. The only one who seems to understand and care about the employees is the President of Enrollment Services. EAB is under a false impression that they are this great company (if it's so great why are people fleeing left and right daily?), but once you get here... it's all a facade. There are toxic and manipulative work environments, unqualified managers, unfair performance reviews, slim career growth opportunities, etc. The pay is not competitive compared to similar companies, and opportunities for career growth are few and far between. Performance reviews are rigged so that the majority of employees can't qualify for a decent merit increase. I guess there is this idea that not everyone can be "exceeding expectations" even if they are (that would be too expensive for the company right?). You could be a perfect employee with an outstanding performance review but you'll still only get the bare minimum of an increase-- don't worry though the top execs are still getting a nice, big paycheck! There is also no streamlined or standard process for being promoted.

2.0
Apr 19, 2024

Happy hours and free lunches are promoted instead of employees

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- great coworkers; everyone is lovely to work with and passionate about the higher education industry - lots of opportunities for cross-departmental collaboration - PTO and other benefits are excellent

Cons

- at the start of 2024, EAB announced it was now matching $0.50 for every dollar contributed up to 4% into employee 401Ks. Prior to 2024, EAB was matching dollar for dollar up to 7%. Slashing employees' hard-earned retirement savings is absolutely cruel... LET THAT SINK IN, PEOPLE! - Oh, and not to mention there is ZERO flexibility in negotiating your salary. After 3 years of employment I still had no promotion or raise. I asked about the possibility of renegotiating my salary simply to meet the rise of inflation and was told verbatim "if you want more money, go find another job." - managers claim to be "approachable" but often fail to advocate for their direct reports which results in lack of promotional opportunities. - there is a clear culture of favoritism in this company. Only those who "know the right people" have any shot at moving up and getting raises. Many newer employees are regarded as outsiders

Viewing 7 - 9 of 729 Reviews

Glassdoor has 758 EAB reviews submitted anonymously by EAB employees. Read employee reviews and ratings on Glassdoor to decide if EAB is right for you.