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ECI Software Solutions

Engaged Employer

ECI Software Solutions reviews

3.8

70% would recommend to a friend

(419 total reviews)
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Trevor Gruenewald

83% approve of CEO

61% positive business outlook

ECI Software Solutions has an employee rating of 3.8 out of 5 stars, based on 419 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ECI Software Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

419 reviews
5.0
Jan 25, 2018

Literally, a "Great Place to Work"

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Generous vacation and personal time, matching 401k, bonus potential, potential for employment with a business unit that is outside of your geographical area.

Cons

Long term employees tend to get complacent in regard to the company's mission/core values, often times business units share customers and there isn't always a unified front when it comes down to which unit should take responsibility for a particular customer need/request.

2.0
Jan 8, 2018

Never felt appreciated

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Relaxed atmosphere. Liberal vacation policy and at first, you have lots of autonomy. Pay is average for the industry and they offer benefits.

Cons

Their big push over the last year is in the name of accountability and transparency. But how it really comes out is having to document your every minute on the job and feeling like you are under a microscope. What it comes down to is a numbers game. It does not come down to what you know, but how many you help. You are encouraged to go the extra mile to help customers, but given flak if you clock the overtime without prior approval. There is ZERO work-life balance. It is just assumed you will check your emails after hours even though you are not on the clock. There are benefits offered, BUT THEY SUCK.

2.0
Dec 16, 2017

Deceiving and Unprofessional

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Casual work environment, but most employees take "casual" too far

Cons

Below average pay, benefits and high turnover of high quality staff..

Viewing 331 - 333 of 419 Reviews

Glassdoor has 433 ECI Software Solutions reviews submitted anonymously by ECI Software Solutions employees. Read employee reviews and ratings on Glassdoor to decide if ECI Software Solutions is right for you.