Does ECI Software Solutions pay their employees well?

According to anonymously submitted Glassdoor reviews, ECI Software Solutions employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at ECI Software Solutions. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at ECI Software Solutions?

70% of ECI Software Solutions employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ECI Software Solutions 4.1 out of 5 for work life balance, 3.9 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at ECI Software Solutions?

Product Support Specialist (22) , Account Manager (12) , Manager (10) , Project Manager (10) , Regional Sales Executive (10) , Sales (10) , Business Development Representative (BDR) (7) , Implementation Specialist (7) , Software Developer (7) , Consultant (6) , Implementation Consultant (6) , Business Analyst (5) , Senior Consultant (5) , Senior Software Engineer (5) , Software Engineer (5)

What are the pros of working at ECI Software Solutions according to real employee reviews?

"ECi has invested in building and growing a great culture for its employees and it worked!" ((in 38 reviews)); "So far the people I work with are great" ((in 36 reviews)); "Good work life balance for employees" ((in 26 reviews)); "Benefits are good" ((in 16 reviews)); "Decent culture, decent pay, work from home supported." ((in 14 reviews))

What are the cons of working at ECI Software Solutions according to real employee reviews?

"Bad salaries" ((in 10 reviews)); "Bad managers that do not help in a timely manner" ((in 8 reviews)); "I get that it is a business, but whoever approved the plan of offering a discount to customers if they don't take initial training needs to rethink their career." ((in 7 reviews)); "Sales organization seems to be poorly managed, teams within the division essentially compete agains each other and the upper management doesn't seem to understand how to fix problems within the division." ((in 7 reviews)); "Easy software or hard software." ((in 5 reviews))

What are employees saying about ECI Software Solutions layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ECI Software Solutions layoffs and their outlook for job security at ECI Software Solutions in 2026.

What are the top reviewed ECI Software Solutions locations?

Fort Worth , Dallas , Cincinnati , Westlake , Provo , Dallas-Fort Worth , Latham , Mount Laurel , Minneapolis , Columbus , Dublin , Texas City , Mount Holly , Jefferson City , Philadelphia , Pittsburgh , Remote , Aurora , Chicago , Kansas City , Louisville , Washington , Burlington , Austin , Bedford , Plano , Roanoke , Southlake , Houston , Fort Wayne

ECI Software Solutions reviews

3.8

70% would recommend to a friend

(419 total reviews)

Trevor Gruenewald

83% approve of CEO

61% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

ECI Software Solutions has an employee rating of 3.8 out of 5 stars, based on 419 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ECI Software Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

419 reviews

1.0

Oct 26, 2024

A Cautionary Tale for Prospective Employees

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Potential for financial growth due to a sales-focused approach. Experience in a high-stakes venture capital environment.

Cons

Recent leadership changes have shifted the focus away from employee development. High turnover rates; more emphasis on firing than retaining talent. Lack of supportive culture and growth opportunities. Work environment feels transactional and cutthroat. New leadership is reshaping the culture, often negatively.

ECI Software Solutions Response

1y

Thank you for taking the time to provide us with feedback. We are pleased to hear that you appreciated growth and experience opportunities during your time at ECI. However, we regret that your experiences with us did not meet your expectations, particularly regarding leadership. We wish we had the opportunity to resolve these concerns while you were employed, however, we appreciate your feedback now. We wish you the best.

3.0

Aug 19, 2024

Under resourced

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good team and people to work with

Cons

Under resourced causing overtime hours and quality suffers

ECI Software Solutions Response

1y

Thank you for taking the time to share your thoughts on your experience. We are pleased to hear that you appreciate your team. However, we regret that you have encountered challenges with resources. We are dedicated to always improving and as such, if you would like to discuss your concerns further, we encourage you to contact your HR representative. Again, we appreciate your review and thank you for bringing this to our attention.

2.0

Jul 16, 2024

Great Colleagues, Poor Management

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Working with great people. Everyone in every team is very helpful.

Cons

There is a lack of communication in every part of the business. Some issues have persisted for 7 years with no resolution, as each management team blames the other. Unfortunately, the salary does not match the amount of work expected. There is not much support from management, which adopts a "take it or leave it" style.

ECI Software Solutions Response

1y

Thank you for taking the time to share your thoughts on your experience. We are pleased to hear that you appreciate your colleagues. However, we regret that you have encountered challenges with communication and your workload. We are dedicated to always improving and as such, we will explore our options for advancement moving forward. Again, we appreciate your review and thank you for bringing this to our attention. If you would like to discuss your concerns further, we encourage you to contact your HR representative.

Viewing 361 - 363 of 419 Reviews

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Jobs at ECI Software Solutions

Implementation Consultant

Remote

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Implementation Consultant

Remote

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Implementation Consultant I

Associate Web Specialist

United States

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