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ECI Software Solutions

Engaged Employer

ECI Software Solutions reviews

3.8

70% would recommend to a friend

(419 total reviews)
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Trevor Gruenewald

83% approve of CEO

61% positive business outlook

ECI Software Solutions has an employee rating of 3.8 out of 5 stars, based on 419 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ECI Software Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

419 reviews
4.0
Mar 16, 2023

Great Team to work with

Recommend
CEO approval
Business Outlook

Pros

The team at ECi are supportive and always willing to assist when you are stuck on a customer issue or just need to share an idea. It was a (mostly) great environment to be a part of.

Cons

All big decisions and company culture directives come from the parent company in the US, often leaving the AUS (and other non-US) team out in the cold.

2.0
Aug 4, 2022

AVOID SUPPORT

Recommend
CEO approval
Business Outlook

Pros

They work hard to be sticky: They really really want you to stay there and work hard to build a perception of caring about employees through various benefit schemes.

Cons

The software is often derided internally and externally. This makes it difficult to support products. Once customers are through the door, support's shoulders are leaned on heavily to make up for the products' shortcomings. Any input from support is often pushed off as not understanding or fully appreciating the products.

3.0
Jun 25, 2021
Recommend
CEO approval
Business Outlook

Pros

I worked with a great team and friendly fellow employees.

Cons

US management doesn't understand the Australian culture and industry.

Viewing 376 - 378 of 419 Reviews

Glassdoor has 433 ECI Software Solutions reviews submitted anonymously by ECI Software Solutions employees. Read employee reviews and ratings on Glassdoor to decide if ECI Software Solutions is right for you.