Does ECI Software Solutions pay their employees well?

According to anonymously submitted Glassdoor reviews, ECI Software Solutions employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at ECI Software Solutions. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at ECI Software Solutions?

70% of ECI Software Solutions employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ECI Software Solutions 4.1 out of 5 for work life balance, 3.9 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at ECI Software Solutions?

Product Support Specialist (22) , Account Manager (12) , Manager (10) , Project Manager (10) , Regional Sales Executive (10) , Sales (10) , Business Development Representative (BDR) (7) , Implementation Specialist (7) , Software Developer (7) , Consultant (6) , Implementation Consultant (6) , Business Analyst (5) , Senior Consultant (5) , Senior Software Engineer (5) , Software Engineer (5)

What are the pros of working at ECI Software Solutions according to real employee reviews?

"ECi has invested in building and growing a great culture for its employees and it worked!" ((in 42 reviews)); "So far the people I work with are great" ((in 32 reviews)); "Great Work/ Life Balance" ((in 25 reviews)); "The benefits are great, the company doesn't overpromise, and it genuinely feels like every leader really listens to you." ((in 15 reviews)); "We get to work from home, but other than that, nothing good has come out of it." ((in 13 reviews))

What are the cons of working at ECI Software Solutions according to real employee reviews?

"Once you are hired, there is no upward mobility; employee morale is low; salaries are below average for area according to CareerBuilder and Salary.com" ((in 14 reviews)); "Bad managers that do not help in a timely manner" ((in 8 reviews)); "I get that it is a business, but whoever approved the plan of offering a discount to customers if they don't take initial training needs to rethink their career." ((in 7 reviews)); "Sales organization seems to be poorly managed, teams within the division essentially compete agains each other and the upper management doesn't seem to understand how to fix problems within the division." ((in 7 reviews)); "Easy software or hard software." ((in 5 reviews))

What are employees saying about ECI Software Solutions layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ECI Software Solutions layoffs and their outlook for job security at ECI Software Solutions in 2026.

What are the top reviewed ECI Software Solutions locations?

Fort Worth , Dallas , Cincinnati , Westlake , Provo , Dallas-Fort Worth , Latham , Mount Laurel , Minneapolis , Columbus , Dublin , Texas City , Mount Holly , Jefferson City , Philadelphia , Pittsburgh , Remote , Aurora , Chicago , Kansas City , Louisville , Washington , Burlington , Austin , Bedford , Plano , Roanoke , Southlake , Houston , Fort Wayne

ECI Software Solutions reviews

3.8

70% would recommend to a friend

(419 total reviews)

Trevor Gruenewald

83% approve of CEO

61% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

ECI Software Solutions has an employee rating of 3.8 out of 5 stars, based on 419 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ECI Software Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

419 reviews

4.0

Oct 9, 2025

Overall good place to work

Support analyst

Recommend

CEO approval

Business Outlook

Pros

Good work colleagues at my level. Salary was ok for that time period.

Cons

Definite favouritism from management, people getting promotions and failing, but covered by their manager when it was obvious to all. Could be toxic environment because of the above.

ECI Software Solutions Response

8mo

Thank you for taking the time to provide us with feedback. We are pleased to hear that you appreciated your colleagues and salary during your time at ECI. However, we regret that your experiences with us did not meet your expectations, particularly regarding favoritism and advancement concerns. We are dedicated to improving and as such, we will explore our options for advancement moving forward. We wish we had the opportunity to resolve these concerns while you were employed, however, we appreciate your feedback now. We wish you the best.

4.0

Jun 6, 2025

Great company and greater team members

Software engineer

Recommend

CEO approval

Business Outlook

Pros

Very flexible and comprehensive. Good management and good salary

Cons

We work remote and sometimes I miss having a reunion or event with the team

ECI Software Solutions Response

1y

Thank you for taking the time to write a review! We appreciate hearing about your personal experience and are glad to learn that you enjoy the flexibility, supportive management, and competitive salary at ECI. We care deeply about our employees and are happy to hear that you value what ECI has to offer. Thank you for all you do to help make ECI a Great Place to Work!

4.0

Dec 19, 2024

Great Company with Lots of Opportunity

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Growing company Lots of growth opportunity Invest heavily in learning and development Great people Depending on your role - good flexibility with hours

Cons

Everyone has a lot on their plates so you often end up working beyond a regular 40 hour work week Salaries are not competitive

Viewing 385 - 387 of 419 Reviews

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Jobs at ECI Software Solutions

Implementation Consultant

Remote

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Implementation Consultant

Remote

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Implementation Consultant I

Remote

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Product Marketing Manager

Remote

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Associate Web Specialist

United States

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