Does ECI Software Solutions pay their employees well?

According to anonymously submitted Glassdoor reviews, ECI Software Solutions employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at ECI Software Solutions. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at ECI Software Solutions?

70% of ECI Software Solutions employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ECI Software Solutions 4.1 out of 5 for work life balance, 3.9 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at ECI Software Solutions?

Product Support Specialist (22) , Account Manager (12) , Manager (10) , Project Manager (10) , Regional Sales Executive (10) , Sales (10) , Business Development Representative (BDR) (7) , Implementation Specialist (7) , Software Developer (7) , Consultant (6) , Implementation Consultant (6) , Business Analyst (5) , Senior Consultant (5) , Senior Software Engineer (5) , Software Engineer (5)

What are the pros of working at ECI Software Solutions according to real employee reviews?

"ECi has invested in building and growing a great culture for its employees and it worked!" ((in 44 reviews)); "So far the people I work with are great" ((in 37 reviews)); "Great Work/ Life Balance" ((in 26 reviews)); "Benefits are good" ((in 17 reviews)); "Leadership is amazing and is always willing to take your ideas into consideration," ((in 11 reviews))

What are the cons of working at ECI Software Solutions according to real employee reviews?

"Bad salaries" ((in 14 reviews)); "Great training but not meant for the division I was in so I had to take what I could from the training given and train myself." ((in 8 reviews)); "Sales organization seems to be poorly managed, teams within the division essentially compete agains each other and the upper management doesn't seem to understand how to fix problems within the division." ((in 7 reviews)); "Easy software or hard software." ((in 6 reviews)); "Along the same lines, there is limited communication and acceptance of responsibility between BU's often times causing confusion among internal teams and frustration for customers." ((in 5 reviews))

What are employees saying about ECI Software Solutions layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ECI Software Solutions layoffs and their outlook for job security at ECI Software Solutions in 2026.

What are the top reviewed ECI Software Solutions locations?

Fort Worth , Dallas , Cincinnati , Westlake , Provo , Dallas-Fort Worth , Latham , Mount Laurel , Minneapolis , Columbus , Dublin , Texas City , Mount Holly , Jefferson City , Philadelphia , Pittsburgh , Remote , Aurora , Chicago , Kansas City , Louisville , Washington , Burlington , Austin , Bedford , Plano , Roanoke , Southlake , Houston , Fort Wayne

ECI Software Solutions reviews

3.8

70% would recommend to a friend

(419 total reviews)

Trevor Gruenewald

83% approve of CEO

61% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

ECI Software Solutions has an employee rating of 3.8 out of 5 stars, based on 419 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ECI Software Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

419 reviews

4.0

Nov 21, 2012

nothing

Cse

Recommend

CEO approval

Business Outlook

Pros

nothing this is my second job in my life and ecommerce is best organisation to make our life

Cons

nothing shopclues is the good networking sites and all are live with freindly

1.0

Apr 15, 2012

Relaxed environment, Mgmt does not communicate or show respect towards employees

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

relaxed environment, great people work here that wish to produce great software.

Cons

lack of communication, lack of respect, lack of professional mindset, low morale, no way to move forward n company. lack of raises for employees. There is a growing attitude that ECi will not provide a financial benefit to their employees. The company only seems to care about the output and not the stress or working their employees beyond what is standard.

2.0

Sep 21, 2011

Casual work environment with the same level of employee appreciation

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Very customer focused; casual dress code; excellent tools (hardware and software) to function effectively and efficiently; employees are willing to help each other to accomplish tasks; comfortable work environment; descent benefits (medical, dental, vision); free parking.

Cons

Once you are hired, there is no upward mobility; employee morale is low; salaries are below average for area according to CareerBuilder and Salary.com (75% of people doing the same work in the Dallas/Ft Worth area average 16% more; and 50% average 31% more); no incentive to remain with organization; there appears to be no formal bonus structure in place; in my case, there is no feedback on individual performance.

Viewing 415 - 417 of 419 Reviews

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Jobs at ECI Software Solutions

Implementation Consultant

Remote

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Associate Web Specialist

United States

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Implementation Consultant

Remote

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Implementation Consultant I