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ECI Software Solutions

Engaged Employer

ECI Software Solutions reviews

3.8

70% would recommend to a friend

(419 total reviews)
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Trevor Gruenewald

83% approve of CEO

61% positive business outlook

ECI Software Solutions has an employee rating of 3.8 out of 5 stars, based on 419 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ECI Software Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

419 reviews
3.0
Feb 20, 2025
Recommend
CEO approval
Business Outlook

Pros

The operational employees are granted significant autonomy to lead initiatives, though these responsibilities are often assigned without sufficient resources or guidance. While the company fosters a positive culture, the challenge of balancing multiple tasks with limited support has likely fostered strong bonds among employees. There is a general absence of micromanagement from leadership, allowing individuals the freedom to manage their work in their own way. for 6 seconds Operational employees are granted significant autonomy to lead key initiatives, although these efforts are sometimes undertaken without sufficient resources or guidance. Despite these challenges, the company culture is notably positive, with the shared experience of managing demanding workloads fostering strong team bonds. Leadership adopts a hands-off approach, allowing employees the freedom to determine the most effective methods to achieve their objectives.

Cons

Frequent management turnover has created an environment where leadership tends to attribute product setbacks to employee shortcomings, despite challenges arising from insufficient resources and support. Constant changes in leadership often result in a lack of empathy and a disconnect from the operational teams responsible for delivering successful products. As a consequence, highly capable and dedicated employees are dismissed rather than being redeployed into roles where their expertise could significantly contribute to the organization’s success. None/ rare internal promotion.

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ECI Software Solutions Response
1y
Thank you for taking the time to provide us with feedback. We are pleased to hear that you appreciated autonomy and our company culture during your time at ECI. However, we regret that your experiences with us did not meet your expectations, particularly regarding management. We wish we had the opportunity to resolve these concerns while you were employed, however, we appreciate your feedback now. We wish you the best.
3.0
Jan 15, 2025
Recommend
CEO approval
Business Outlook

Pros

You will learn new things and good training

Cons

Less job security Low salary hike

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ECI Software Solutions Response
1y
Thank you for taking the time to write a thoughtful review! We appreciate hearing about your personal experience and are glad to learn that you enjoy our learning and development opportunities.
3.0
Jan 9, 2025

Backstabbing

Recommend
CEO approval
Business Outlook

Pros

Remote and commission and bonus structure

Cons

Micromanagement and untrustworthy teammates. People will make you believe they are in your corner. Trust no one.

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ECI Software Solutions Response
1y
Thank you for taking the time to provide us with feedback. We are pleased to hear that you appreciated your compensation and the ability to work remotely during your time at ECI. However, we regret that your experiences with us did not meet your expectations, particularly regarding your manager and teammates. We wish we had the opportunity to resolve these concerns while you were employed, however, we appreciate your feedback now. We wish you the best.
Viewing 46 - 48 of 419 Reviews

Glassdoor has 433 ECI Software Solutions reviews submitted anonymously by ECI Software Solutions employees. Read employee reviews and ratings on Glassdoor to decide if ECI Software Solutions is right for you.