employer cover photo
employer logo
employer logo

ECI Software Solutions

Engaged Employer

ECI Software Solutions reviews

3.8

70% would recommend to a friend

(419 total reviews)
avatar

Trevor Gruenewald

83% approve of CEO

61% positive business outlook

ECI Software Solutions has an employee rating of 3.8 out of 5 stars, based on 419 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ECI Software Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

419 reviews
2.0
Nov 17, 2024

Beware

Recommend
CEO approval
Business Outlook

Pros

Decent benefits. Offers remote positions.

Cons

No career development related communications for employees. Pattern of eliminating positions, downsizing, with no plans in place for absorbing the work left behind. Unrealistic workloads. Disorganized; constant process changes. Inefficient processes and internal systems.

avatar
ECI Software Solutions Response
1y
Thank you for taking the time to share your thoughts on your experience. We are pleased to hear that you appreciate the benefits and ability to work remotely. However, we regret that you have encountered challenges with workload and communication. Thank you for bringing this to our attention. If you would like to discuss your concerns further, we encourage you to contact your HR representative.
1.0
Nov 13, 2024
Recommend
CEO approval
Business Outlook

Pros

They will give false warm fuzzies

Cons

Getting paid well below what is fair. When having a conversation with direct management it’s “out of their hands” They fired a ton of employees to “reorganize” and then have doubled down on this error by not allowing OT. Customers are neglected and agents are stressed

avatar
ECI Software Solutions Response
1y
Thank you for taking the time to share your thoughts on your experience. We regret that you have encountered the challenges you shared. We are dedicated to always improving and as such, we will explore our options for advancement moving forward. Again, we appreciate your review and thank you for bringing this to our attention. If you would like to discuss your concerns further, we encourage you to contact your HR representative.
5.0
Nov 12, 2024
Recommend
CEO approval
Business Outlook

Pros

- Autonomy and flexibility to run and report on your projects in a way that works best for you - Multiple different project management tools available to use, based on your specific style or project needs - You stay busy, but its not overly stressful. Leadership is understanding and flexible with projects and does not put unnecessary pressure on teams - I have witnessed ZERO toxic people, environments, cultures, etc - Leadership asks for input, listens and hears it, and acts on it when they can - Great transparency into company and team changes - Lots of opportunity to learn new things, get involved in different types on projects, and take on additional duties if you want them - Interactive tools used to support each other, recognize hard work, give each other shout outs, etc

Cons

Although their are a ton of opportunities across the company, there are not clear progression plans for PM's on how they can move up, get promoted, etc.

avatar
ECI Software Solutions Response
1y
Thank you for taking the time to write a thoughtful review! We enjoy hearing about your personal experience and are glad to learn that you enjoy the work environment along with your leadership and colleagues. We care deeply for our employees and as such, we are happy to hear that you appreciate all that ECI has to offer. Thank you for the feedback about career development paths – your input is valuable. We appreciate all you do to make ECI a Great Place to Work!
Viewing 58 - 60 of 419 Reviews

Glassdoor has 433 ECI Software Solutions reviews submitted anonymously by ECI Software Solutions employees. Read employee reviews and ratings on Glassdoor to decide if ECI Software Solutions is right for you.