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ECI Software Solutions

Engaged Employer

ECI Software Solutions reviews

3.8

70% would recommend to a friend

(419 total reviews)
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Trevor Gruenewald

83% approve of CEO

61% positive business outlook

ECI Software Solutions has an employee rating of 3.8 out of 5 stars, based on 419 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ECI Software Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

419 reviews
3.0
Jul 17, 2025
Recommend
CEO approval
Business Outlook

Pros

Fun environment Great team members

Cons

Work life balance Salary Opportunities for growth

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ECI Software Solutions Response
11mo
Thank you for taking the time to provide us with feedback. We are pleased to hear that you appreciated the fun environment and great team members during your time at ECI. However, we regret that your experiences with us did not meet your expectations, particularly regarding work-life balance, salary, and opportunities for growth. We are dedicated to improving and, as such, we will explore our options for advancement moving forward. We wish we had the opportunity to resolve these concerns while you were employed; however, we appreciate your feedback now. We wish you the best.
1.0
Feb 20, 2025

Used to be a great company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The employee level culture was pretty good.

Cons

This used to be a wonderful place to work. Pay was a little lower than the market and health coverage was garbage which they blamed on the employees, but decent enough. This company went in the trash can when they acquired a number of softwares from a another software company and must have written in the contract that the other companies' employees would be given management and director roles. They took over huge portions of our vertical. Internal career development evaporated, the new people did things their way for a few years and failed, then the company got rid of outstanding long-standing employees like myself to solve their revenue hemorrhaging caused by all the horribly thought out and executed plans from the new people. Worth noting a majority of these directors and managers quit within a few years, leaving ruined departments in their wake. This company pretends to care about employees, and maybe they do to an extent. If their bad choices put them in a financial bind though, they won't even blink before tossing you out. Especially if you did well for yourself and made considerably more than some of your peers due to high performance.

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ECI Software Solutions Response
1y
Thank you for your feedback. We are glad to hear that you appreciated our company culture during your time at ECI. However, we regret that your experiences with us did not meet your expectations, particularly regarding the integration of new employees and managers. We wish you the best.
3.0
Jan 9, 2025

Backstabbing

Recommend
CEO approval
Business Outlook

Pros

Remote and commission and bonus structure

Cons

Micromanagement and untrustworthy teammates. People will make you believe they are in your corner. Trust no one.

avatar
ECI Software Solutions Response
1y
Thank you for taking the time to provide us with feedback. We are pleased to hear that you appreciated your compensation and the ability to work remotely during your time at ECI. However, we regret that your experiences with us did not meet your expectations, particularly regarding your manager and teammates. We wish we had the opportunity to resolve these concerns while you were employed, however, we appreciate your feedback now. We wish you the best.
Viewing 85 - 87 of 419 Reviews

Glassdoor has 433 ECI Software Solutions reviews submitted anonymously by ECI Software Solutions employees. Read employee reviews and ratings on Glassdoor to decide if ECI Software Solutions is right for you.