employer cover photo
employer logo
employer logo

ECI Software Solutions

Engaged Employer

ECI Software Solutions reviews

3.8

70% would recommend to a friend

(419 total reviews)
avatar

Trevor Gruenewald

83% approve of CEO

61% positive business outlook

ECI Software Solutions has an employee rating of 3.8 out of 5 stars, based on 419 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ECI Software Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

419 reviews
1.0
Jan 8, 2026
Recommend
CEO approval
Business Outlook

Pros

They seem to be honoring their "remote-first workplace" promise as other companies force employees back into the office.

Cons

The marketing department is highly unstable, with changes in the top executive position about every 14 months. Each new executive brings a new round of "restructuring." Don't plan to make a career here unless you can

avatar
ECI Software Solutions Response
5mo
Thank you for taking the time to provide us with feedback. We are pleased to hear that you appreciated our continued commitment to a remote-first workplace during your time at ECI. However, we regret that your experiences with us did not meet your expectations, particularly regarding leadership changes and organizational stability within the marketing department. We are dedicated to improving and as such, we will explore our options for advancement moving forward. We wish we had the opportunity to resolve these concerns while you were employed, however, we appreciate your feedback now. We wish you the best.
2.0
Jan 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Everyone is very friendly and willing to help.

Cons

Promotion is always right around the corner.

avatar
ECI Software Solutions Response
5mo
Thank you for taking the time to share your thoughts on your experience. We are pleased to hear that you appreciate the friendly and supportive culture, and the willingness of team members to help one another. However, we regret that you have encountered challenges with clarity and timing around promotion opportunities. We are dedicated to always improving and as such, we will explore our options for advancement moving forward. Again, we appreciate your review and thank you for bringing this to our attention. If you would like to discuss your concerns further, we encourage you to contact your HR representative.
3.0
Jan 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work life balance and good opportunities if you get a good product and account

Cons

Pay not to attainable if you get a bad product

avatar
ECI Software Solutions Response
5mo
Thank you for taking the time to share your thoughts on your experience. We are pleased to hear that you appreciate the work-life balance and the opportunities available when aligned with the right product and account. However, we regret that you have encountered challenges with pay attainability when assigned to a less favorable product. We are dedicated to always improving and as such, we will explore our options for advancement moving forward. Again, we appreciate your review and thank you for bringing this to our attention. If you would like to discuss your concerns further, we encourage you to contact your HR representative.
Viewing 16 - 18 of 419 Reviews

Glassdoor has 433 ECI Software Solutions reviews submitted anonymously by ECI Software Solutions employees. Read employee reviews and ratings on Glassdoor to decide if ECI Software Solutions is right for you.