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ECI Software Solutions

Engaged Employer

ECI Software Solutions reviews

3.8

70% would recommend to a friend

(420 total reviews)
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Trevor Gruenewald

83% approve of CEO

61% positive business outlook

ECI Software Solutions has an employee rating of 3.8 out of 5 stars, based on 420 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ECI Software Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

420 reviews
4.0
Aug 26, 2022

Very fast-paced and lots of meetings

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Love the people that I worked with. The marketing team of managers, designers, website etc.

Cons

Two bad CMO's from 2018 through 2021 made for many unhappy people and a lot of turnover.

1.0
Aug 12, 2022

Prepare to lead change

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Difficult to say, the new talent brings an opportunity to improve.

Cons

Employees leave as they are overworked and and under paid. Leadership does not invest in developing employees or make make any efforts to retain workforce. Products are not tested or held to any quality standard. The vision and future of products need human centric design with a satisfaction survey.

2.0
Aug 4, 2022

AVOID SUPPORT

Recommend
CEO approval
Business Outlook

Pros

They work hard to be sticky: They really really want you to stay there and work hard to build a perception of caring about employees through various benefit schemes.

Cons

The software is often derided internally and externally. This makes it difficult to support products. Once customers are through the door, support's shoulders are leaned on heavily to make up for the products' shortcomings. Any input from support is often pushed off as not understanding or fully appreciating the products.

Viewing 211 - 213 of 420 Reviews

Glassdoor has 434 ECI Software Solutions reviews submitted anonymously by ECI Software Solutions employees. Read employee reviews and ratings on Glassdoor to decide if ECI Software Solutions is right for you.