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ECI Software Solutions

Engaged Employer

ECI Software Solutions reviews

3.8

70% would recommend to a friend

(420 total reviews)
avatar

Trevor Gruenewald

83% approve of CEO

61% positive business outlook

ECI Software Solutions has an employee rating of 3.8 out of 5 stars, based on 420 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ECI Software Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

420 reviews
1.0
Oct 9, 2021
Recommend
CEO approval
Business Outlook

Pros

The work is steady at least.

Cons

VERBALLY ABUSIVE customers Conflicting objectives Poor middle management Unreasonable daily work expectations No career pathing or mgmt will only listen when you prefer to fill one of their gaps. Departments war against one another

4.0
Oct 7, 2021
Recommend
CEO approval
Business Outlook

Pros

Good culture, seem to care about employees

Cons

Average benefits and pay scale

1.0
Oct 5, 2021

Horrible place to work

Recommend
CEO approval
Business Outlook

Pros

Team leads do care as they are in the same boat as you. Work from home is an option. There is no expectation to work past your shift hours.

Cons

I wish I could rate this company lower than a 1. If you are acquired from them prepared to lose 50%+ of your staff. They outsource all development and what little QA they have. They cut products after all of their promises not to. The Shoptech acquisition has had 1 product EOL and another going in maintenance mode with a skeleton crew to continue. Within a week of firing the developers there were wide spread outages in the hosted product. Support has no real room for growth. They do not consider going from t1 to t2 a promotion so no raises. There is 0 investment in the products or employees.

Viewing 235 - 237 of 420 Reviews

Glassdoor has 434 ECI Software Solutions reviews submitted anonymously by ECI Software Solutions employees. Read employee reviews and ratings on Glassdoor to decide if ECI Software Solutions is right for you.