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ECI Software Solutions

Engaged Employer

ECI Software Solutions reviews

3.8

70% would recommend to a friend

(420 total reviews)
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Trevor Gruenewald

83% approve of CEO

61% positive business outlook

ECI Software Solutions has an employee rating of 3.8 out of 5 stars, based on 420 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ECI Software Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

420 reviews
5.0
Aug 18, 2021

A great team of folks with a very bright future!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Rewarding experiences providing meaningful help to SMB's Supportive culture Inspirational leaders Passionate team members who work hard, while having fun along the way Good history & a very bright future

Cons

No real cons, unless you're someone who is in authentic or doesn't have the drive to do well, if so, then this may not be the place for you. All others will likely have a great opportunity to thrive in a fast-paced and exciting environment filled with great people and a chance for growth!

1.0
Aug 14, 2021
Recommend
CEO approval
Business Outlook

Pros

Work from home opportunites & decent enough PTO. There are still some good people...for how much longer remains to be seen though.

Cons

I was a part of an acquisition and it was truly a horrible experience. We were told for months about how lucky we were to be a part of ECI. They shove this idea of the ideal work place down your throat and even have incentives surrounding good employment reviews. This company prides itself on earning awards and accolades related to being a great place to work. What is not known is that employees are strongly encouraged to positivley rate their work experience with ECI. I worked for the acquired company for 15 years and held multiple positions. The company and the product was successful. Less than a year into the acquisition, my department was moved offshore and our positions were eliminated. There are still good people that work for this company but the upper management is out of touch. An average day is filled with pointless meetings where absolutely nothing gets decided. Up until the day I was told that my services would no longer be needed, I had not spoken once to any employee from ECI directly. There are unreasonable expectations set by management who openly admit that they do not understand or want to understand the scope of the project. This company sells multiple software packages and on more than one occasion, management has stated that they do not want to know how the software actually works. Better than that, they do not care. In turn, they propose unrealistic goals. They also eliminate industry experts in favor of a lower cost option. This compromises the integrity of the products they sell. While I have not experienced this directly, I have also heard that their customer support team is constantly admonished for taking time to actually help a customer. I realize the point of manufacturing and sellling a product is to turn a profit and they do this successfully but at the cost of those that work for them.

3.0
Aug 12, 2021
Recommend
CEO approval
Business Outlook

Pros

The money can be good, but its a slow start until you get the flow of it. Members of the team are individually great people. If you are an ECI employee and not an employee of a company that is being bought by ECI, you should be right at home.

Cons

Ready, Fire, Aim management style from the executives. Buy a company, merge it into current business operations, figure the rest out as problems arise. Just hope that the problems dont make your job harder/unnecessarily difficult. I was a part of the company that was acquired and it can be Us vs Them.

Viewing 244 - 246 of 420 Reviews

Glassdoor has 434 ECI Software Solutions reviews submitted anonymously by ECI Software Solutions employees. Read employee reviews and ratings on Glassdoor to decide if ECI Software Solutions is right for you.