Does EPB pay their employees well?

According to anonymously submitted Glassdoor reviews, EPB employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at EPB. This rating has decreased by 15% over the last 12 months.

How satisfied are employees working at EPB?

67% of EPB employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated EPB 3.1 out of 5 for work life balance, 3.8 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at EPB?

Customer Service Representative (6) , Engineer (5) , Customer Support Technician (4) , Marketing (3) , Technical Solutions Advisor (3) , Data Management Technician (2) , IT Support Technician (2) , Key Account Engineer (2) , Tech Support Representative (2)

What are the pros of working at EPB according to real employee reviews?

"The job is very bland But the pay is good." ((in 9 reviews)); "Good coworkers and excellent training opportunities." ((in 5 reviews)); "Great culture and community work" ((in 5 reviews)); "Insurance and benefits were good" ((in 4 reviews)); "They offer great benefits from day one to full time employees, their pay is competitive, and the culture is great." ((in 3 reviews))

What are the cons of working at EPB according to real employee reviews?

"Management also has ZERO technical expertise for Fiber Telecommunications Services." ((in 5 reviews))

What are employees saying about EPB layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about EPB layoffs and their outlook for job security at EPB in 2026.

What are the top reviewed EPB locations?

Chattanooga , North Chattanooga

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EPB

EPB reviews

3.8

67% would recommend to a friend

(99 total reviews)

David Wade

66% approve of CEO

58% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Culture & values

3.6

Compensation and benefits

3.1

Work/Life balance

3.0

Senior management

3.0

Career opportunities

EPB has an employee rating of 3.8 out of 5 stars, based on 99 company reviews on Glassdoor which indicates that most employees have a good working experience there. The EPB employee rating is in line with the average (within 1 standard deviation) for employers within the Energy, Mining & Utilities industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

99 reviews

3.0

Jan 16, 2019

Customer Service - Not Meant For Everyone

Customer service & sales advisor

Recommend

CEO approval

Business Outlook

Pros

Benefits, PTO, Pay, Lunch & Learns, Overtime Opportunity, Customer Service training is top notch

Cons

Work-life balance, Available shifts, Lack of Management in Customer Service, No opportunity for growth within the company

4.0

Dec 20, 2018

HR

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Trusting environment Great Corporate Culture Caring for the community

Cons

Slow decision making Disconnected management from their workforce A lot of red tape and politics

5.0

Dec 10, 2018

A Family

Engineering tech

Recommend

CEO approval

Business Outlook

Pros

Benefits are incredible and culture is great.

Cons

Call center is stressful, training can be limited.

Viewing 85 - 87 of 99 Reviews

Jobs at EPB

Recruiting Specialist

Engineering Technician I, Field Services

Sr Broadband Systems Technician

Protection & Controls Engineer

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Customer Service - Not Meant For Everyone

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A Family

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