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      EPB

      Engaged Employer

      EPB reviews

      3.8

      67% would recommend to a friend

      (98 total reviews)

      David Wade

      66% approve of CEO

      58% positive business outlook

      Ratings by demographic groups

      EPB has an employee rating of 3.8 out of 5 stars, based on 98 company reviews on Glassdoor which indicates that most employees have a good working experience there. The EPB employee rating is in line with the average (within 1 standard deviation) for employers within the Energy, Mining & Utilities industry (3.9 stars).

      Reviews by job title

      98 reviews
      5.0
      Feb 3, 2022

      Great Company

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work life balance Family atmosphere Great Benefits

      Cons

      I have no cons for EPB

      5.0
      Apr 21, 2021

      Excellent Place to Work

      Team lead
      Recommend
      CEO approval
      Business Outlook

      Pros

      EPB has a reputation of customer service for a reason. They will do anything they can to help keep the customers happy. They are also very focused on improving the community. I have loved their environmental stance as well. They have one of the most environmentally friendly buildings in Chattanooga. The pay is nice, and the benefits, especially the affordable medical plan, is wonderful, but the best part are the other employees. Sure, you will run into some that should probably move on because they are disgruntled, but the vast majority of employees love what they do and they support the mission of EPB to better the community. EPB lives that message, and as an employee you get to be a part of truly making a community better as a result of your actions.

      Cons

      Two things. 1. not many employees leave, so promotions are not nearly as common as in other companies our size. 2. Not all managers are created equal. Some are amazing leaders and some need more training. I have had the fortune of serving under a great leader. However, there is now a more concerted effort to train and hold accountable the managers overall.

      3.0
      Jan 16, 2019

      Customer Service - Not Meant For Everyone

      Customer service & sales advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits, PTO, Pay, Lunch & Learns, Overtime Opportunity, Customer Service training is top notch

      Cons

      Work-life balance, Available shifts, Lack of Management in Customer Service, No opportunity for growth within the company

      Viewing 25 - 27 of 98 Reviews
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      ReviewsEPB reviews

      Glassdoor has 104 EPB reviews submitted anonymously by EPB employees. Read employee reviews and ratings on Glassdoor to decide if EPB is right for you.