Does EPB pay their employees well?

According to anonymously submitted Glassdoor reviews, EPB employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at EPB. This rating has decreased by 15% over the last 12 months.

How satisfied are employees working at EPB?

67% of EPB employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated EPB 3.1 out of 5 for work life balance, 3.8 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at EPB?

Customer Service Representative (6) , Engineer (5) , Customer Support Technician (4) , Marketing (3) , Technical Solutions Advisor (3) , Data Management Technician (2) , IT Support Technician (2) , Key Account Engineer (2) , Tech Support Representative (2)

What are the pros of working at EPB according to real employee reviews?

"Great benefits!!! Including a retirement pension WITH 401 K match up to 4%." ((in 20 reviews)); "Great culture and community work" ((in 7 reviews)); "The job is very bland But the pay is good." ((in 7 reviews)); "99% of my coworkers were career professionals." ((in 4 reviews)); "Insurance and benefits were good" ((in 3 reviews))

What are the cons of working at EPB according to real employee reviews?

"Management also has ZERO technical expertise for Fiber Telecommunications Services." ((in 5 reviews))

What are employees saying about EPB layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about EPB layoffs and their outlook for job security at EPB in 2026.

What are the top reviewed EPB locations?

Chattanooga , North Chattanooga

EPB reviews

3.8

67% would recommend to a friend

(98 total reviews)

David Wade

66% approve of CEO

58% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (98 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

EPB has an employee rating of 3.8 out of 5 stars, based on 98 company reviews on Glassdoor which indicates that most employees have a good working experience there. The EPB employee rating is in line with the average (within 1 standard deviation) for employers within the Energy, Mining & Utilities industry (3.9 stars).

Reviews by job title

98 reviews

4.0

Feb 12, 2024

Okay for a while

Tech support representative

Recommend

CEO approval

Business Outlook

Pros

Good team, good atmosphere. Might be able to work remotely

Cons

No advancement, team leads and management are incommuncative.

4.0

Jul 10, 2022

Treat you like family

Customer service sales associate

Recommend

CEO approval

Business Outlook

Pros

Nice benefits and over time is no issue

Cons

Over work employees and mandatory overtime

3.0

Jun 6, 2022

Great as long as you don’t have any opinions

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Job is super simple. Always overtime available.

Cons

Schedule is rigid and center is open 365/24/7 with mandatory overtime every Monday and the 1st & 3rd of every month. You will work every holiday. DEI isn’t real. Extremely focused on neutrality due to government affiliations including where you like to eat. Do no share anything with customers.

Viewing 22 - 24 of 98 Reviews

Jobs at EPB

Recruiting Specialist

Sr Broadband Systems Technician

Chattanooga, TN

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Engineering Technician I, Field Services

Chattanooga, TN

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Protection & Controls Engineer

EPB

EPB reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Okay for a while

Treat you like family

Great as long as you don’t have any opinions

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