Does ESL Federal Credit Union pay their employees well?

According to anonymously submitted Glassdoor reviews, ESL Federal Credit Union employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at ESL Federal Credit Union. This rating has decreased by 16% over the last 12 months.

How satisfied are employees working at ESL Federal Credit Union?

51% of ESL Federal Credit Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ESL Federal Credit Union 2.9 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at ESL Federal Credit Union?

Teller (10) , Bank Teller (9) , Manager (7) , Relationship Banker (7) , Back Office (5) , Member Service Representative (4) , Teller II (4) , Intern (3) , Student Teller (3) , Teller I (3) , Collections (2) , Information Technology (2) , Management (2) , Senior Teller (2) , Telebanker (2)

What are the pros of working at ESL Federal Credit Union according to real employee reviews?

"Benefits were decent and met my needs" ((in 18 reviews)); "Great core values and company" ((in 6 reviews)); "Great company and environment and a culture thats focused on community." ((in 6 reviews)); "friendly work environment and some co" ((in 4 reviews)); "Employees have great pride in working at ESL as evidenced by the employee survey response to the Great Place to Work survey." ((in 4 reviews))

What are the cons of working at ESL Federal Credit Union according to real employee reviews?

"The pay could be better." ((in 10 reviews)); "Poor management with minimal room for development." ((in 9 reviews)); "ESL has so many managers that its hard to figure out what they all do and why they are all paid so much." ((in 7 reviews)); "They say they want to empower employees to make decisions, but senior management is always involved and often overturns the recommendations of staff." ((in 3 reviews))

What are employees saying about ESL Federal Credit Union layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ESL Federal Credit Union layoffs and their outlook for job security at ESL Federal Credit Union in 2026.

What are the top reviewed ESL Federal Credit Union locations?

Rochester , Pittsford , Webster , Charlotte , Greensboro , Punta Gorda , Greece

ESL Federal Credit Union reviews

3.4

51% would recommend to a friend

(140 total reviews)

Faheem A. Masood

53% approve of CEO

41% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (140 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

ESL Federal Credit Union has an employee rating of 3.4 out of 5 stars, based on 140 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ESL Federal Credit Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

140 reviews

5.0

Mar 21, 2018

Great place to work.

Member service representative

Recommend

CEO approval

Business Outlook

Pros

ESL truly cares about people and puts people first. ESL helps its employees grow and learn and offers a lot of internal training opportunities. Where ESL really shines though is putting its customers first. Management listens and truly tries to help customers and this makes is a place that customers love and that makes it easy for employees to love.

Cons

Banking is sales orientated field and sometimes the competition between branches or employees for sales credit can be stressful. One has to remember it is one team. ESL's caring about people culture generally means a lot of people interact with someone on the way to a sale.

1.0

Jul 15, 2016

Teller 1

Teller i

Recommend

CEO approval

Business Outlook

Pros

The benefits not much else!!!!! The annual celebration was worth attending, you deserve that because of the hell you have to deal with throughout the year.

Cons

Where do you start..... I didn't last more than 7months before I realized, oh sorry was told on several occasions that I would not advance in the company if sales goals weren't met. They don't disclose that info in training though. This is a SALES JOB nothing more nothing less. Run don't walk this is a revolving door of unhappy, miserable people going and coming OFTEN!!!!

5.0

Jan 30, 2016

Great place to work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great place to work for the most part.

Cons

Lack of advancement opportunities in some departments

Viewing 49 - 51 of 140 Reviews

Jobs at ESL Federal Credit Union

Customer Care Specialist

Loan Payment Solutions Representative

Employee Communications Business Partner

Teller - Merchants Road