Does ESL Federal Credit Union pay their employees well?

According to anonymously submitted Glassdoor reviews, ESL Federal Credit Union employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at ESL Federal Credit Union. This rating has decreased by 16% over the last 12 months.

How satisfied are employees working at ESL Federal Credit Union?

51% of ESL Federal Credit Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ESL Federal Credit Union 2.9 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at ESL Federal Credit Union?

Teller (10) , Bank Teller (9) , Manager (7) , Relationship Banker (7) , Back Office (5) , Member Service Representative (4) , Teller II (4) , Intern (3) , Student Teller (3) , Teller I (3) , Collections (2) , Information Technology (2) , Management (2) , Senior Teller (2) , Telebanker (2)

What are the pros of working at ESL Federal Credit Union according to real employee reviews?

"Everything is awesome!!! Benefits are great!! You're not just s number..." ((in 16 reviews)); "Great company and environment and a culture thats focused on community." ((in 9 reviews)); "Great core values and company" ((in 7 reviews)); "friendly work environment and some co" ((in 4 reviews)); "Best supporting staff and employees" ((in 4 reviews))

What are the cons of working at ESL Federal Credit Union according to real employee reviews?

"The pay could be better." ((in 9 reviews)); "Poor management with minimal room for development." ((in 8 reviews)); "ESL has so many managers that its hard to figure out what they all do and why they are all paid so much." ((in 7 reviews)); "They say they want to empower employees to make decisions, but senior management is always involved and often overturns the recommendations of staff." ((in 3 reviews))

What are employees saying about ESL Federal Credit Union layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ESL Federal Credit Union layoffs and their outlook for job security at ESL Federal Credit Union in 2026.

What are the top reviewed ESL Federal Credit Union locations?

Rochester , Pittsford , Webster , Charlotte , Greensboro , Punta Gorda , Greece

ESL Federal Credit Union reviews

3.4

51% would recommend to a friend

(140 total reviews)

Faheem A. Masood

53% approve of CEO

41% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

ESL Federal Credit Union has an employee rating of 3.4 out of 5 stars, based on 140 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ESL Federal Credit Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

140 reviews

1.0

Jul 22, 2013

Its the management

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Nice exercise room, indoor parking, easy commute, new building, very gay friendly and lots of friends

Cons

If ESL got get rid of the some upper management including CEO Dave Feidler, it would be a great place to work again. When you have a dictator that does not have an open mind it can cause lots of trouble. No open door policy here. Feidllers way or the highway. Just the number of managers fired is mind boggling since Feidler has been CEO. Not to mention the regular employees that have been fired or just quit. I have been here many years and have seen lots of changes. Its not like it use to be. My partner tells me its time to leave. He is very concerned about me being happy and my health. I have been thinking about it for a long time. I know I will miss a lot of my beautiful friends at ESL, if I do decide to leave.

2.0

Feb 27, 2013

Used to be a great place to work...

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

There is the potential for great reward - as long as you're not in the call center, working the "help desk", or less than a manager at one of the branches. Pretty good benefits, new building downtown with it's own parking. Some very talented and dedicated people.

Cons

Sick culture. Constant backstabbing. You never know who is going to be terminated next. It's always someone, which causes a high degree of paranoia and "looking over your shoulder". Trust no-one, because almost no-one can be trusted. Arbitrary changes to departments, usually poorly planned.

4.0

Apr 23, 2026

Great benefits and culture with invested management

Teller ii

Recommend

CEO approval

Business Outlook

Pros

benefits, good culture, pay, management seems invested in you

Cons

i don’t have any cons. good company

ESL Federal Credit Union Response

2mo

We’re happy to hear about the positive impact of our workplace culture. We’re committed to providing a superior experience to both employees and customers! Thank you for sharing your perspective!

Viewing 58 - 60 of 140 Reviews

Jobs at ESL Federal Credit Union

Customer Care Specialist

Loan Payment Solutions Representative

Employee Communications Business Partner

Teller - Merchants Road