Does ESL Federal Credit Union pay their employees well?

According to anonymously submitted Glassdoor reviews, ESL Federal Credit Union employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at ESL Federal Credit Union. This rating has decreased by 16% over the last 12 months.

How satisfied are employees working at ESL Federal Credit Union?

51% of ESL Federal Credit Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ESL Federal Credit Union 2.9 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at ESL Federal Credit Union?

Teller (10) , Bank Teller (9) , Manager (7) , Relationship Banker (7) , Back Office (5) , Member Service Representative (4) , Teller II (4) , Intern (3) , Student Teller (3) , Teller I (3) , Collections (2) , Information Technology (2) , Management (2) , Senior Teller (2) , Telebanker (2)

What are the pros of working at ESL Federal Credit Union according to real employee reviews?

"Everything is awesome!!! Benefits are great!! You're not just s number..." ((in 16 reviews)); "Great company and environment and a culture thats focused on community." ((in 9 reviews)); "Great core values and company" ((in 7 reviews)); "friendly work environment and some co" ((in 4 reviews)); "Best supporting staff and employees" ((in 4 reviews))

What are the cons of working at ESL Federal Credit Union according to real employee reviews?

"The pay could be better." ((in 9 reviews)); "Poor management with minimal room for development." ((in 8 reviews)); "ESL has so many managers that its hard to figure out what they all do and why they are all paid so much." ((in 7 reviews)); "They say they want to empower employees to make decisions, but senior management is always involved and often overturns the recommendations of staff." ((in 3 reviews))

What are employees saying about ESL Federal Credit Union layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ESL Federal Credit Union layoffs and their outlook for job security at ESL Federal Credit Union in 2026.

What are the top reviewed ESL Federal Credit Union locations?

Rochester , Pittsford , Webster , Charlotte , Greensboro , Punta Gorda , Greece

ESL Federal Credit Union reviews

3.4

51% would recommend to a friend

(140 total reviews)

Faheem A. Masood

53% approve of CEO

41% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (140 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

ESL Federal Credit Union has an employee rating of 3.4 out of 5 stars, based on 140 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ESL Federal Credit Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

140 reviews

3.0

Feb 11, 2020

Good people to work with

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Coworkers are nice and there are lots of fun events

Cons

Management talks about change, but none happens

5.0

Dec 28, 2019

Core values from the top to the bottom

Data warehouse manager

Recommend

CEO approval

Business Outlook

Pros

At ESL they truly take their core values to heart. The caring about people, teamwork, accountability, initiative, and integrity are lived every day from the CEO down to the new hire working in the branches. It is refreshing to see a company that not only puts forth their core values in writing but to actually embrace them and support them.

Cons

Every place has areas of improvement, and ESL is always striving to correct things. It just takes a while to see that movement go in the right direction. At least the management is open to hear about issues it just seems it takes too long to see resolution.

4.0

Oct 1, 2019

Great place to work

Teller

Recommend

CEO approval

Business Outlook

Pros

The team that I was was a part of was definitely like a family. We was competitive to reach goals but also collaborative when one of our team members needed help.

Cons

This is a con depending on what you are looking for in ESL. Opportunities for advancement rarely opens up because everyone loves their jobs and never leaves.

Viewing 76 - 78 of 140 Reviews

Jobs at ESL Federal Credit Union

Customer Care Specialist

Employee Communications Business Partner

Teller (Multi-site) Newark & Phelps Branches

Loan Payment Solutions Representative