Does ESL Federal Credit Union pay their employees well?

According to anonymously submitted Glassdoor reviews, ESL Federal Credit Union employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at ESL Federal Credit Union. This rating has decreased by 16% over the last 12 months.

How satisfied are employees working at ESL Federal Credit Union?

51% of ESL Federal Credit Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ESL Federal Credit Union 2.9 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at ESL Federal Credit Union?

Teller (10) , Bank Teller (9) , Manager (7) , Relationship Banker (7) , Back Office (5) , Member Service Representative (4) , Teller II (4) , Intern (3) , Student Teller (3) , Teller I (3) , Collections (2) , Information Technology (2) , Management (2) , Senior Teller (2) , Telebanker (2)

What are the pros of working at ESL Federal Credit Union according to real employee reviews?

"Benefits were decent and met my needs" ((in 14 reviews)); "Great company and environment and a culture thats focused on community." ((in 8 reviews)); "Great core values and company" ((in 7 reviews)); "friendly work environment and some co" ((in 4 reviews)); "Best supporting staff and employees" ((in 4 reviews))

What are the cons of working at ESL Federal Credit Union according to real employee reviews?

"The pay could be better." ((in 9 reviews)); "ESL has so many managers that its hard to figure out what they all do and why they are all paid so much." ((in 8 reviews)); "Poor management with minimal room for development." ((in 7 reviews)); "Limited training." ((in 4 reviews)); "They say they want to empower employees to make decisions, but senior management is always involved and often overturns the recommendations of staff." ((in 3 reviews))

What are employees saying about ESL Federal Credit Union layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ESL Federal Credit Union layoffs and their outlook for job security at ESL Federal Credit Union in 2026.

What are the top reviewed ESL Federal Credit Union locations?

Rochester , Pittsford , Webster , Charlotte , Greensboro , Punta Gorda , Greece

ESL Federal Credit Union reviews

3.4

51% would recommend to a friend

(140 total reviews)

Faheem A. Masood

54% approve of CEO

41% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

ESL Federal Credit Union has an employee rating of 3.4 out of 5 stars, based on 140 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ESL Federal Credit Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

140 reviews

5.0

Sep 25, 2024

NA

Manager

Recommend

CEO approval

Business Outlook

Pros

Great place to work, friendly people, great benefiys

Cons

Some times pay in areas,

ESL Federal Credit Union Response

1y

We are thrilled to hear about your positive experience at ESL! Thank you so much for taking the time to share it. We always strive to provide competitive pay as part of our overall benefits package and employee feedback is always a part of our review process.

5.0

Sep 24, 2024

Best Company to Work For

Universal banker

Recommend

CEO approval

Business Outlook

Pros

The company is diverse and inclusive, they care about their employees health and wellbeing, they are always providing ways to improve as a whole or as individuals.

Cons

The pay could probably be a bit more competitive to other industries of the same.

ESL Federal Credit Union Response

1y

We really appreciate hearing from our employees; thank you for sharing your positive experience! We always aim to provide competitive pay as part of our overall benefits package year-round and employee feedback is always a part of our review process.

1.0

Aug 7, 2024

Favoritism poor leadership

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Flexible schedule and clean working environment.

Cons

No real career growth unless you a favored. Many people have had promises of promotions to be overlooked by less qualified people. Many of the managers that have been promoted don't have the background or the right skills to do the job.

ESL Federal Credit Union Response

1y

We are so sorry to hear about your experience at ESL. Thank you for taking the time to share it. We will make sure to evaluate your comments with our team in our continued efforts to provide a positive work experience for all ESL employees.

Viewing 16 - 18 of 140 Reviews

Jobs at ESL Federal Credit Union

Customer Care Specialist

Teller - Merchants Road

Teller - Geneseo Branch

Bilingual Credit Union Teller- (English/Spanish)