Does ESL Federal Credit Union pay their employees well?

According to anonymously submitted Glassdoor reviews, ESL Federal Credit Union employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at ESL Federal Credit Union. This rating has decreased by 16% over the last 12 months.

How satisfied are employees working at ESL Federal Credit Union?

51% of ESL Federal Credit Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ESL Federal Credit Union 2.9 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at ESL Federal Credit Union?

Teller (10) , Bank Teller (9) , Manager (7) , Relationship Banker (7) , Back Office (5) , Member Service Representative (4) , Teller II (4) , Intern (3) , Student Teller (3) , Teller I (3) , Collections (2) , Information Technology (2) , Management (2) , Senior Teller (2) , Telebanker (2)

What are the pros of working at ESL Federal Credit Union according to real employee reviews?

"Benefits were decent and met my needs" ((in 16 reviews)); "Great company and environment and a culture thats focused on community." ((in 9 reviews)); "Great core values and company" ((in 6 reviews)); "friendly work environment and some co" ((in 5 reviews)); "Best supporting staff and employees" ((in 5 reviews))

What are the cons of working at ESL Federal Credit Union according to real employee reviews?

"The pay could be better." ((in 10 reviews)); "Poor management with minimal room for development." ((in 9 reviews)); "ESL has so many managers that its hard to figure out what they all do and why they are all paid so much." ((in 7 reviews)); "They say they want to empower employees to make decisions, but senior management is always involved and often overturns the recommendations of staff." ((in 3 reviews))

What are employees saying about ESL Federal Credit Union layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ESL Federal Credit Union layoffs and their outlook for job security at ESL Federal Credit Union in 2026.

What are the top reviewed ESL Federal Credit Union locations?

Rochester , Pittsford , Webster , Charlotte , Greensboro , Punta Gorda , Greece

ESL Federal Credit Union reviews

3.4

51% would recommend to a friend

(140 total reviews)

Faheem A. Masood

54% approve of CEO

41% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (140 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

ESL Federal Credit Union has an employee rating of 3.4 out of 5 stars, based on 140 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ESL Federal Credit Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

140 reviews

4.0

May 1, 2024

Really nice play to work

Middle management position

Recommend

CEO approval

Business Outlook

Pros

Core Values, treatment of customers

Cons

Waaay too many meetings with little outcome based solutions

ESL Federal Credit Union Response

1y

We’re thrilled to hear about your positive experience at ESL! Thank you so much for taking the time to share it.

3.0

Apr 15, 2024

Getting worse

Universal banker

Recommend

CEO approval

Business Outlook

Pros

Some of the people are super nice, start with 3 weeks PTO, annual bonus.

Cons

Training was not very good. High stress, not paid enough for the stressful work. Call center was even worse. Tough to advance, no reason to stay.

ESL Federal Credit Union Response

2y

We are so sorry to hear about your experience at ESL. Thank you for taking the time to share it. We will make sure to evaluate your comments with our team in our continued efforts to provide a positive work experience for all ESL employees.

5.0

Apr 9, 2024

Great Time

Student teller

Recommend

CEO approval

Business Outlook

Pros

The people are great to work with

Cons

Gets busy at some times

ESL Federal Credit Union Response

2y

We’re happy to hear about your positive experience at ESL! Thank you so much for taking the time to share it.

Viewing 22 - 24 of 140 Reviews

Jobs at ESL Federal Credit Union

Customer Care Specialist

Loan Payment Solutions Representative

Teller - Merchants Road