5y
Thank you for sharing your perspective with us. It is important to note that several of your statistics and assertions made about our people and organization are simply not factual including our voluntary turn over rate.
Like any organization, we continue to focus on areas of improvement. Our leadership team has heard and acted on feedback regarding leadership, compensation, and benefits over the last year. We’re pleased by the growth we’ve made in all three areas and have received ample employee feedback to confirm we’re on the right path.
As an organization, EVERFI lives by our mission and our values. We match this focus with a high-growth mindset. Building an education technology company that empowers lives and transforms communities, as we have over the last 13+ years, is not easy work. Our goals are large and our work is important to us, that’s true. While we value your opinion, EVERFI’s executive leadership team and the company has benefitted from making organizational changes at this juncture, to have our very best revenue leaders at the top of their respective businesses instead of one CRO. The best objective testimonial to our product, team, and success, is our customers’ happiness, impact to date, and repeat usage; all of which continues to grow.
EVERFI prides itself on our focus on professional learning and growth, and more particularly, in employee ownership of that development. We’ve invested in building and expanding our learning and development offerings across the last few years to support the upward mobility of our employees. Our focus on a Learning and Development track for managers assures we are set to scale with the right tools and growth opportunities for those who oversee our teams.
Additionally, we have deployed mental wellness programs for both our learners and our employees. During the last year, we offered multiple all-company days off outside of our regular holidays, added additional benefits for employees access to both coaching and counseling offerings, and created space for employees to successfully transition to remote work with the necessary tools and manager support required.
At the end of the day, we can all acknowledge that the dynamic, challenging nature of our work is not for everyone, and that’s ok. If there are specific issues you would like to raise, we encourage you to reach out to our COO or Head of Talent to better understand and address your concerns.