Question 1

Is EXL Service a good company to work for as a Customer Service Representative CSR?

Accepted Answer

Customer Service Representative CSR professionals working at EXL Service have rated their employer with 3.0 out of 5 stars in 48 Glassdoor reviews. This is a lower than average score with the overall rating of EXL Service employees being 3.5 out of 5 stars. Search open Customer Service Representative CSR Jobs at EXL Service now and start preparing for your job interview by browsing frequently asked Customer Service Representative CSR interview questions at EXL Service.

Question 2

Does EXL Service pay Customer Service Representative CSR employees well?

Accepted Answer

Customer Service Representative CSR professionals rate their compensation and benefits at EXL Service with 2.7 out of 5 stars based on 48 anonymously submitted employee reviews. This is 10.5% worse than the company average rating for salary and benefits. Find out more about Customer Service Representative CSR salaries at EXL Service.

Question 3

How happy are Customer Service Representative CSR professionals working at EXL Service?

Accepted Answer

41% of Customer Service Representative CSR employees at EXL Service would recommend their employer to a friend. This rating has decreased by 12% in the past 12 months. Customer Service Representative CSR professionals have also rated EXL Service with a 2.6 rating for work-life-balance, 3.1 rating for diversity and inclusion, 2.9 rating for culture and values and 2.6 rating for career opportunities.

Question 4

What are the top reviewed jobs at EXL Service?

Accepted Answer

Business Analyst (551), Assistant Manager (507), Consultant (374), Lead Assistant Manager (335), Manager (281), Senior Consultant (255), Senior Associate (231), Associate (228), Senior Business Analyst (197), Senior Executive (188), Executive (164), Senior Manager (164), Project Manager (146), Analyst (124), Customer Service Representative (117)

Question 5

What are the pros of working at EXL Service according to real employee reviews?

Accepted Answer

"Work Life balance is good but also depends on the team and the client that you are working with" ((in 951 reviews)); "Work culture is good and nobody disturbs you if you deliver your work on time." ((in 276 reviews)); "Work environment is good and smooth" ((in 183 reviews)); "Good people and a good" ((in 178 reviews)); "Flexible work from home schedule." ((in 147 reviews))

Question 6

What are the cons of working at EXL Service according to real employee reviews?

Accepted Answer

"Salary is very low apart from the process of rbs plus cab service should be for both sides." ((in 629 reviews)); "Poor management and lack of project coordination." ((in 347 reviews)); "Low pay for skills required and work can be mundane" ((in 181 reviews)); "Low Compensation and Salary which can be demotivating" ((in 91 reviews)); "Too much office politics that growth becomes selective" ((in 42 reviews))

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