EXL Service reviews

3.4

59% would recommend to a friend

(8,170 total reviews)
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Rohit Kapoor

77% approve of CEO

60% positive business outlook

EXL Service has an employee rating of 3.4 out of 5 stars, based on 8,170 company reviews on Glassdoor which indicates that most employees have a good working experience there. The EXL Service employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

8K reviews
1.0
Sep 25, 2023

Squirrel Cage

Recommend
CEO approval
Business Outlook

Pros

remote based work with very limited engagement from leadership, if you think that is a pro.

Cons

complete lack of leadership at the field level.

5.0
Sep 22, 2023
Recommend
CEO approval
Business Outlook

Pros

entrepreneurial culture; freedom to experiment new initiatives; ne of the top analytics consulting companies; very good peer group

Cons

Lack of investment in support functions (Learning, Recruitment & so on)

2.0
Sep 21, 2023
Recommend
CEO approval
Business Outlook

Pros

The company is pretty decent with managers trying to protect while scold you at same time. The company is trying to get really good projects and engage in analytical and data science space very well. Has some good and helpful managers that support you.

Cons

HR is very bad with immigration and prioritizing requests. They do not know the immigration rules of their own org and country. Some managers over react to what has gone wrong, try to push blame and behave in typical mindset of you being an employee and they being a boss you should serve them. Watch out for blame games and scapegoating which is common when in senior positions as well.

Viewing 391 - 393 of 8,170 Reviews

Glassdoor has 8,403 EXL Service reviews submitted anonymously by EXL Service employees. Read employee reviews and ratings on Glassdoor to decide if EXL Service is right for you.