EXL Service reviews

3.5

60% would recommend to a friend

(557 total reviews)
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Rohit Kapoor

77% approve of CEO

60% positive business outlook

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557 reviews

Reviews about "Compensation"

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5.0
Nov 3, 2019

Journey to Success

Recommend
CEO approval
Business Outlook

Pros

From Day 1 as an executive associate to senior escalations desk executive and now assistant manager, I have never been happier at EXL. Truth be told, EXL Service is the only company whose HMO package is beyond compare from other centers. Their HMO policy for dependents is up to 80 y.o and is co-share for 250k across the board for executive levels. They are also competitive in terms of salary pay and is one of the companies that has great “pay for performance” incentive scheme — one of the reasons why I stayed by the way. ;) Shift schedule wise, very flexible. Associate can request a time/schedule off swap anytime. And you get to enjoy your long PTO and oh even request for leave without pay just so in case you ran out of leave credits! That’s how awesome this company is! ;)

Cons

I could not think of any.

1.0
Oct 31, 2019

Stay away

Recommend
CEO approval
Business Outlook

Pros

Salary is good for the market

Cons

Horrible morale Lack of support from management HR ignores credible sexual assault claims Retaliation for reporting harassment Expected to work 60+ hours/week because of poor planning

Viewing 394 - 396 of 557 Reviews

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