EXL Service reviews

3.5

60% would recommend to a friend

(8,145 total reviews)
avatar

Rohit Kapoor

77% approve of CEO

60% positive business outlook

EXL Service has an employee rating of 3.5 out of 5 stars, based on 8,145 company reviews on Glassdoor which indicates that most employees have a good working experience there. The EXL Service employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

8K reviews
1.0
Jul 11, 2017

Average

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are no pros for this company

Cons

Nepotism,Biasedness,Poor transport and Zero transparency with the senior management

1.0
Mar 7, 2016
Recommend
CEO approval
Business Outlook

Pros

I've been with this company for over 10 years and it used to be great. Flexible schedule, can be a fun job, and they pay on time. I don't know what else good to say.

Cons

Coasting on their past reputation while the company gets further behind. The direct management is supportive but upper management is clueless. The systems are 15 years old and inefficient. They are always asking for more but there has not been a pay increase in at least 5 years. This is a dead end job and a dead end company.

Viewing 40 - 42 of 8,145 Reviews

Glassdoor has 8,378 EXL Service reviews submitted anonymously by EXL Service employees. Read employee reviews and ratings on Glassdoor to decide if EXL Service is right for you.