EXL Service reviews

3.5

60% would recommend to a friend

(557 total reviews)
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Rohit Kapoor

77% approve of CEO

60% positive business outlook

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557 reviews

Reviews about "Compensation"

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1.0
Mar 13, 2019

Don’t do it

Recommend
CEO approval
Business Outlook

Pros

Work from home, salary is decent

Cons

They chew you up and spit you out. Constant fear of being laid off only to do mass hiring months later.

1.0
Mar 8, 2019
Recommend
CEO approval
Business Outlook

Pros

Just one pros, regular salary credit

Cons

1. Bad client management, client satisfaction is weighted over employee always. 2. Work life balance is terrible, and when projects are not even interesting (hardly any analytical project) the will to carry on dies pretty quick 3. Tiring working with team which is entirely located offshore 4. No career path, no training, no employee engagement

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EXL Service Response
6y
Thank you for your feedback. EXL is in the growth stage with tremendous potential and the strategy is to propel that by taking on new work. There will always be different type of projects. While we do have personal development programs rolled out on a periodic basis, it does still need more attention. We are working on enhancing our capability development initiatives in the US Geo. We encourage a healthy work-life balance, while some work can be demanding because of deliverables, there are down-times too and that is the nature of the consulting type of business.
3.0
Feb 16, 2019
Recommend
CEO approval
Business Outlook

Pros

Work life balance Competitive pay Health benefits (offers an HSA plan) Autonomy Great potential Growth oriented organization Cutting edge/Innovative

Cons

Integration of acquired organizations; Leveraging expertise resident within the organization to benefit all business lines; Unclear go-to-market strategy within certain sectors; Leadership/management turnover; Slow response to client needs at times

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EXL Service Response
6y
Thank you for your feedback. With the many acquisitions and fast-paced growth that the company has, integrations can be slower than normal at times however we do recognize the amazing resources we have and are working towards better hiring policies, lateral opportunities within the organization and greater leadership alignment. With the ever changing market, we are progressing well to be a known company in the digital, analytics and technology space.
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