EXL Service reviews

3.4

59% would recommend to a friend

(8,169 total reviews)
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Rohit Kapoor

77% approve of CEO

60% positive business outlook

EXL Service has an employee rating of 3.4 out of 5 stars, based on 8,169 company reviews on Glassdoor which indicates that most employees have a good working experience there. The EXL Service employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

8K reviews
5.0
Oct 13, 2025
Recommend
CEO approval
Business Outlook

Pros

• Good Environment • Good Employee & Employer Relations • Better Entry Level Salary • Better Transport Facilities

Cons

• No Negative Reviews from me

2.0
Oct 12, 2025
Recommend
CEO approval
Business Outlook

Pros

This is a Remote position.

Cons

India Team: Brutal work hours: Scheduled 12pm-10pm but regularly work until 2-3am, especially during quarter-end No real work-life balance: Despite CFO saying "don't work weekends," VPs push weekend work anyway Leadership disconnect: Management sends mixed messages about workload expectations Unsustainable for UK timing teams: Extended late-night hours are particularly exhausting Quarter-end chaos: Already long days stretch into 15-17 hour shifts routinely

Viewing 436 - 438 of 8,169 Reviews

Glassdoor has 8,402 EXL Service reviews submitted anonymously by EXL Service employees. Read employee reviews and ratings on Glassdoor to decide if EXL Service is right for you.