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      EXL Service

      Engaged Employer

      EXL Service reviews

      3.4

      60% would recommend to a friend

      (8,180 total reviews)
      avatar

      Rohit Kapoor

      77% approve of CEO

      60% positive business outlook

      Ratings by demographic groups

      EXL Service has an employee rating of 3.4 out of 5 stars, based on 8,180 company reviews on Glassdoor which indicates that most employees have a good working experience there. The EXL Service employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

      Reviews by job title

      8K reviews
      4.0
      Dec 18, 2017

      EXL Analytics Review

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people are great to work with. They spend a lot on infrastructure which is good. You gain a lot of knowledge.

      Cons

      Structure of perks is okay.

      3.0
      Dec 18, 2017

      Good learnibg

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good place to learn new skills

      Cons

      Pay scales are on the lower side

      1.0
      Dec 17, 2017

      CSR

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      It was a good company at first.

      Cons

      Politics is strong in the office. The kinds of things people who are close to the higher ups are insane. One guy kicked a female employee and got away with it. Fast forward a couple of months same guy punched same girl and although he was fired, when it was still being investigated, the manager;who was close with the guy, said to the girl,”you should have been more patient”. Because he believed that it was the girl’s fault becausw she provoked him. My back pay took almost 6 months to process. You can no longer convert your SLs at the end of the year and they don’t give double pay during holidays. Just the amount of hours your shift consumes on that holiday. Plus some team leads only got promoted because they were close to the higher ups and they do a crappy job doing their job so good luck with that.

      Viewing 7582 - 7584 of 8,180 Reviews
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      ReviewsEXL Service reviews

      Glassdoor has 8,414 EXL Service reviews submitted anonymously by EXL Service employees. Read employee reviews and ratings on Glassdoor to decide if EXL Service is right for you.