EXL Service reviews

3.5

60% would recommend to a friend

(8,145 total reviews)
avatar

Rohit Kapoor

77% approve of CEO

60% positive business outlook

EXL Service has an employee rating of 3.5 out of 5 stars, based on 8,145 company reviews on Glassdoor which indicates that most employees have a good working experience there. The EXL Service employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

8K reviews
4.0
Apr 1, 2020
Recommend
CEO approval
Business Outlook

Pros

The company is primarily comprised of smaller companies which were gained by acquisition

Cons

The company touts the fact it is an American company, because there is a large footprint here in the US. Make no mistake, the Indian roots of the company are pervasive in everything they do, and if you are not Indian, do not believe there is opportunity for advancement

1.0
Apr 1, 2020

Management ?

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

This is a hard question.

Cons

Met some of the rudest managers I have ever encountered in my career. Culture is absolutely toxic. If you don't believe me, you can validate yourself, however it would be a waste of your time.

1.0
Sep 30, 2019

Do not apply!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are no pros here

Cons

Everything is a con - from the time that they run the interview until the time they look for some reason to release you. They don't pay you anything to be begin with and then every other week you have to deal with some excuse as to why you have not received your paycheck. They don't care about you! To them you are nothing more than a dollar sign and are worthy of zero respect!

Viewing 94 - 96 of 8,145 Reviews

Glassdoor has 8,378 EXL Service reviews submitted anonymously by EXL Service employees. Read employee reviews and ratings on Glassdoor to decide if EXL Service is right for you.