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      EXL Service

      Engaged Employer

      EXL Service reviews

      3.4

      59% would recommend to a friend

      (8,162 total reviews)
      avatar

      Rohit Kapoor

      77% approve of CEO

      60% positive business outlook

      Ratings by category

      3.5

      Diversity & inclusion

      3.4

      Work/Life balance

      3.3

      Culture & values

      3.3

      Career opportunities

      3.0

      Senior management

      3.0

      Compensation and benefits

      EXL Service has an employee rating of 3.4 out of 5 stars, based on 8,162 company reviews on Glassdoor which indicates that most employees have a good working experience there. The EXL Service employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      8K reviews
      1.0
      Apr 21, 2025

      Poor work culture, lack of meritocracy

      Sr. avp
      Recommend
      CEO approval
      Business Outlook

      Pros

      None. If you like fancy titles with low salaries, this is the best place to be in.

      Cons

      1) You can be SVP (typically senior leader with > 10 years of experience) and still make peanuts compared to a senior data scientist in a tech company. 2) Company doesnt have a good talent pipeline. All the good people have left for competitors like Tiger analytics. Noone to look upto and learn from. 3) Leadership is very non-technical and heavily Indian male dominated. There is no diversity.

      1.0
      Mar 23, 2025

      Interviewed as a Data Scientist got Duped as a Analyst then got Laid Off

      Program manager (l5)
      Recommend
      CEO approval
      Business Outlook

      Pros

      I had a nice manager. It was good to talk to co-workers who worked in the same industry for other companies.

      Cons

      I interviewed for a Data Scientist position, but on my first day of work, found out that I was placed in an analyst position. The work computer that I was given could not be used to communicate with the client for 3 weeks. Was laid off after my contract was over. I was given a piece of crap work laptop that could not handle the virtual desktop to work with the client. Management didn't care about the difficulties with communicating with the client, didn't take feedback, give excuses about being on vacation.

      1.0
      Mar 19, 2025

      Horrible management team

      Consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      no pros, only has complaints

      Cons

      the working people are the slaves for the company, they management team only care about get the project from the clients, once they can get money they can do anything!

      Viewing 130 - 132 of 8,162 Reviews
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      ReviewsEXL Service reviews

      Glassdoor has 8,395 EXL Service reviews submitted anonymously by EXL Service employees. Read employee reviews and ratings on Glassdoor to decide if EXL Service is right for you.