EXL Service reviews

3.4

59% would recommend to a friend

(8,162 total reviews)
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Rohit Kapoor

77% approve of CEO

60% positive business outlook

EXL Service has an employee rating of 3.4 out of 5 stars, based on 8,162 company reviews on Glassdoor which indicates that most employees have a good working experience there. The EXL Service employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

8K reviews
5.0
Jun 17, 2025
Recommend
CEO approval
Business Outlook

Pros

Company growth, work opportunities, visibility to upper management

Cons

Work load, time constraints, growing complexity of business model

2.0
Jun 5, 2025
Recommend
CEO approval
Business Outlook

Pros

Work remotely and company provides a laptop and 2 additional screens and a printer. Get 80 hours of sick time a year as a part time employee. Set your own schedule. Minimal supervision.

Cons

Small annual pay raises that do not take into consideration cost of living so the raises don’t even make up for inflation. Every end of the month must work long hours even on holidays and weekends.

Viewing 127 - 129 of 8,162 Reviews

Glassdoor has 8,395 EXL Service reviews submitted anonymously by EXL Service employees. Read employee reviews and ratings on Glassdoor to decide if EXL Service is right for you.