EXL Service reviews

3.5

60% would recommend to a friend

(8,144 total reviews)
avatar

Rohit Kapoor

77% approve of CEO

60% positive business outlook

EXL Service has an employee rating of 3.5 out of 5 stars, based on 8,144 company reviews on Glassdoor which indicates that most employees have a good working experience there. The EXL Service employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

8K reviews
1.0
Oct 31, 2019

Stay away

Recommend
CEO approval
Business Outlook

Pros

Salary is good for the market

Cons

Horrible morale Lack of support from management HR ignores credible sexual assault claims Retaliation for reporting harassment Expected to work 60+ hours/week because of poor planning

1.0
Oct 5, 2019

Bad Company

Recommend
CEO approval
Business Outlook

Pros

Nothing good about the company.

Cons

The company is big bag of lies. Didn't honor any promise they made during offer about location or industry or client. I was made. People are rude. My manager was busy convincing me on day one to switch to a different phone network because he thought my phone network was bad for him to call late at night.

1.0
Jan 21, 2017

Very Biased Management

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Very nice co- workers. Very helpful.

Cons

Management plays favorites. They bring in family friends and promote them over others. This is a Indian firm and they make it plain that they prefer their own, especially in positions of authority. I hope that the new administration makes it harder for firms like this take jobs from American workers.

Viewing 22 - 24 of 8,144 Reviews

Glassdoor has 8,377 EXL Service reviews submitted anonymously by EXL Service employees. Read employee reviews and ratings on Glassdoor to decide if EXL Service is right for you.