EXL Service reviews

3.5

60% would recommend to a friend

(8,144 total reviews)
avatar

Rohit Kapoor

77% approve of CEO

60% positive business outlook

EXL Service has an employee rating of 3.5 out of 5 stars, based on 8,144 company reviews on Glassdoor which indicates that most employees have a good working experience there. The EXL Service employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

8K reviews
1.0
Oct 13, 2016
Recommend
CEO approval
Business Outlook

Pros

Challenging and interesting career ... flexible

Cons

Poor work life balance. Works sick leave / vacation benefit package I have ever come across. 5 days per year. Motivates you to take the skills they teach you and leave as soon as you can,

1.0
Feb 12, 2015
Recommend
CEO approval
Business Outlook

Pros

none none none none none

Cons

immeasurable-the worst- all they do is put out fires- and even that is unsuccesful

1.0
May 7, 2012
Recommend
CEO approval
Business Outlook

Pros

It's a job. It came at a time of a layoff and the alternative was to not have a paycheck and not have steady employment. We were handcuffed to the company as part of a transition from our previous employer. I am sure that the growth potential is there for people who are interested in working in a service environment, but those looking for a company to provide a home, this doesn't seem to be it.

Cons

Micromanaged. We were transitioned from a previous employer, so we either took the job or we took nothing. I can't really get into the cons without seeming ungrateful, particularly at a time of low employment, so I will reserve my cons.

Viewing 25 - 27 of 8,144 Reviews

Glassdoor has 8,377 EXL Service reviews submitted anonymously by EXL Service employees. Read employee reviews and ratings on Glassdoor to decide if EXL Service is right for you.