EXL Service reviews

3.4

59% would recommend to a friend

(8,163 total reviews)
avatar

Rohit Kapoor

77% approve of CEO

60% positive business outlook

EXL Service has an employee rating of 3.4 out of 5 stars, based on 8,163 company reviews on Glassdoor which indicates that most employees have a good working experience there. The EXL Service employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

8K reviews
3.0
Aug 21, 2025
Recommend
CEO approval
Business Outlook

Pros

It is pretty work-life balance.

Cons

Not many promotion opportunities in the company

2.0
Aug 18, 2025
Recommend
CEO approval
Business Outlook

Pros

Salary and compensation was adequate. Full time working from home post COVID

Cons

I worked here for 8 years, and during that time communication with my manager was less than 100 hours. The office was set in legacy ways. My manager would send mixed messages to multiple teams which confused direction clarity.

Viewing 280 - 282 of 8,163 Reviews

Glassdoor has 8,396 EXL Service reviews submitted anonymously by EXL Service employees. Read employee reviews and ratings on Glassdoor to decide if EXL Service is right for you.