EZLinks Golf reviews

3.2

41% would recommend to a friend

(85 total reviews)

Gary Cohen

67% approve of CEO

43% positive business outlook

EZLinks Golf has an employee rating of 3.2 out of 5 stars, based on 85 company reviews on Glassdoor which indicates that most employees have a good working experience there. The EZLinks Golf employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

85 reviews
1.0
Oct 14, 2016
Recommend
CEO approval
Business Outlook

Pros

Location and vicinity to transit

Cons

Poor management, very low wages, racist and sexist management, zero accountability of leadership, poor operations, very low morale, poor product, no upward mobility

avatar
EZLinks Golf Response
9y
We’re sorry to hear about your experience. EZLinks is committed to providing a supportive and inclusive work environment, and any type of discrimination or intolerance is strictly prohibited.
3.0
Oct 18, 2018
Recommend
CEO approval
Business Outlook

Pros

Co-workers were nice and helpful. Leads were down to earth. Easy job to learn and 95% of the calls taken were nice customers. The number of employees in this facility is small so in between calls, there was chit chat going on which helped the shift go faster. Tvs to watch in between calls. Occasionally bring in treats. Kept PB, Jelly and bread and sometimes other items in the cupboards for anyone who forgot their lunch or was just hungry. Management does want to see you succeed. They provided coaching on calls.

Cons

The manager could use some additional training when it comes to management and professionalism. She would make rude comments to me and about me to others. If she doesn't like you, she is not as nice to you as she is to the others. She is one of the loudest people in the room whether she's cackling or angry about something. The female Leads would openly gossip about other employees to the rest of us. The male Lead would always be gloomy. Wasn't much help with questions, a lot of times would be in one of the conference rooms watching TV. The manager did not like to keep the A/C at a reasonable cool temp. When she would leave for the day, around 2pm, she would turn off the A/C. About an hour or two latter, we'd be complaining we were hot. The leads were nice enough to get the A/C turned back on. This is AZ, I don 't know why she was turning it off. When they monitor our phone calls, and call us in for a meeting, some of things we get called out for are so minor and nit picky.

2.0
Sep 20, 2018
Recommend
CEO approval
Business Outlook

Pros

I was allowed to work remotely 2 days each, and every, week. There were some decent quality snacks in the kitchen. I was fairly compensated, and the benefits package met my expectations. Despite the "Bad Attitudes" in my review title, there are some legitimately good people to collaborate and build relationships with. I didn't have any major complaints regarding the computing hardware provided. The location of the office was a little more inconvenient than I have been used to, but it could definitely be worse.

Cons

EZLinks was definitely a revolving door. People would check-in, look around, and quickly split. I went through this process myself and jumped ship after about 6 months. My decision to leave was primarily based on the quality of the software and the attitudes of some key team members. Regarding software quality... Really it's all across the board in terms of quality. But as a new team member, most likely you will inherit the lowest quality first. Imagine a web app, written in classic ASP pushing 15 years old. This project might have been acquired via the acquisition of another company. There may very literally be zero other employees, from the previous company, left, that can answer specific questions about this project. Congratulations, on day one, you are the subject matter expert. There were numerous projects that I inherited that no one in the company knows how to set up. Additionally, EZLinks has a lot (might be an understatement) of business logic in stored procedures on the database server. For instance, the logic that enforces password strength is written in SQL. Issues, in this regard, are not realized until run time and are difficult to identify within your debugger, increasing development time. Deployments, involving 2 dozen people, can take 6+ hours with the complete possibility of eventually failing. I came from a previous position where we had fully automated deployments that could be scheduled, in advance, to run hands-off in under 2 minutes, so it was definitely a couple steps down at EZLinks. On top of that, there was no real possibility of ever improving. Regarding bad attitudes... Sometimes my boss instructed me to submit IT tickets. Almost 100% of the time IT would lash out at me and close my (bosses) ticket, without fulfilling the request. However, I noticed that requests submitted directly by boss received much more professional support. I found this a little two-faced and disrespectful of my position on the team, sort of like IT visualizes the submission of requests as "the new guy telling them what to do". I loathed any interaction with IT. New team members do not receive any training. As a metaphor, consider the teams' git branching strategy. The way a team member learns about this strategy is via a series of frustrated instant messages. The issue is that these messages inform the team member when they have done something wrong, but do not include clear information on how to do it right. This means the issue will persist, and happen again, leading to more frustrated messages. Over time, via each message the team member is able to slowly paint a picture of what is expected of them. Basically trial and error at its worst. Branching strategies are not that complicated, and there's several to choose from that are fairly well documented.

avatar
EZLinks Golf Response
7y
Thank you for providing your feedback regarding your experience at EZLinks. We are sorry to hear that you did not enjoy your time at EZLinks. We strive to make our employees feel that they are part of a team and that everyone's contribution is equally important. EZLinks is proud of the diverse package of products that we develop, support and make available for our partners to use. We are constantly evaluating and working to improve these products. Investing in our developers is one way we try to constantly improve and, as you correctly point out, we have great team members here that you are able to collaborate with. Thank you again for your feedback and we wish you the best moving forward with your career.
Viewing 1 - 3 of 85 Reviews

Glassdoor has 87 EZLinks Golf reviews submitted anonymously by EZLinks Golf employees. Read employee reviews and ratings on Glassdoor to decide if EZLinks Golf is right for you.