Earthbound Trading reviews

3.0

42% would recommend to a friend

(486 total reviews)

Suzana Gordon

42% approve of CEO

31% positive business outlook

Earthbound Trading has an employee rating of 3.0 out of 5 stars, based on 486 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Earthbound Trading employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

486 reviews
5.0
Dec 11, 2014

Best retail career!

Recommend
CEO approval
Business Outlook

Pros

Everyone in this company cares!!! Every single time I have had an issue it has always been met with "how can we do better?" Whether it be an issue in my store or something we would like to change as a company. We listen to our customers and employees and genuinely care. The President and the Vice President of the company come into my store fairly often and they will ask even my newest,most part time employee how they like working here, what can we change, etc. I have been on retail over 10 yrs. And have never experienced that.

Cons

The biggest issue is that I do wish I could pay some of my employees a bit more. We do have an awesome bonus structure (yes,even for part time sales associates) and my store makes it almost every month, but we aren't that competitive prices in pay vs. Other stores that in my mall.

3.0
Sep 25, 2014

Key Holder

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I love the fun atmosphere at Earthbound. I worked here for over two years and through all the turnovers always had a great time. Our team worked hard but kept a laid back atmosphere. If you're looking for a part-time job during college, I would definitely recommend applying.

Cons

As I previously stated, I worked here for over two years and was an exemplary employee and never received a raise. There were bonuses that were promised if our store met sales goals that we met and then never received. Several of our employees, including me, showed passion for staying with the company and applying for corporate positions once we graduated college. However, after two years of reaching out to corporate for information about internships (free skilled labor!), sending new social media ideas and generally showing an interest in growing the company with no response, we all got the sense that this is company that is apathetic about bringing in new, passionate talent. I will be applying elsewhere after graduation.

5.0
Jul 23, 2014
Recommend
CEO approval
Business Outlook

Pros

With 6 years of retail experience within another company, earthbound surpassed every expectation I had! I am very appreciated for all of my hard work, team effort, and ideas to better the store I work in, and the district my team is apart of! There are tons of shout outs which is great confidence building both with in the store and for all the company to see! Our district manager is always happy, excited, understanding, very helpful and encourages everyones success down to the associates! Great opportunities to move up without extreme lenghts of time per position. Headquarters is full of real and genuine people that are there to help and listen. The CEO, Steve James himself reached out to the store I'm working in and asked what it was we were doing because we were rocking our numbers! I have never had anyone that high up in a company care or personally recognize a team before. Bottom line is that the managers know how to have fun, build great relationships with team members and customers, all while getting the work done. With good delegation of responsibility and team members willing and eager to learn and help, the store runs like a well oiled machine and it doesnt feel like hard work! Everyone is happy and the customers feel that energy the moment they walk in and let me tell you, they appreciate it! Obviously there are goals to meet as any company has but it's not about making customers feel pressured into a sale. It is about the relationship built with an actual person, getting to know them like a friend and helping them pickout things they'll love through suggestions and knowledge of the products carried in store because the only thing worse than a pushy salesman is leaving the mall not having found what you were looking for. Did I mention that when the store as a whole is successful, everyone gets bonus, not just managers like most companies! I have received bonus every month straight since I joined around the beginning of the year! Their is an amazing employee discount! The coolest and most unique items including clothing and home decor that you can't find anywhere else much less for a better price! Basic payrates for associates and key holders but higher managers are paid better than other retailers with half the work load or crazy deadlines to meet. Not a stressful environment in the least bit!

Cons

Don't work in retail if you are not a people person! You will probably spend most of your pay check at the store if you are a shopaholic like me! There is no option to order products online to accommodate customers who want something that sold out in store. Managers must work every weekend but that comes with any retail job.

Viewing 40 - 42 of 486 Reviews

Glassdoor has 494 Earthbound Trading reviews submitted anonymously by Earthbound Trading employees. Read employee reviews and ratings on Glassdoor to decide if Earthbound Trading is right for you.