Is Echo Global Logistics a good company to work for?

Echo Global Logistics has an overall rating of 3.7 out of 5, based on over 1,642 reviews left anonymously by employees. This rating has decreased by 4% over the last 12 months. 73% of employees would recommend working at Echo Global Logistics to a friend and 53% have a positive outlook for the business. The best reviews about Echo Global Logistics have been left by employees working as Client Sales , National Sales Representative and Logistics Coordinator .

Does Echo Global Logistics pay their employees well?

According to anonymously submitted Glassdoor reviews, Echo Global Logistics employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Echo Global Logistics. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at Echo Global Logistics?

73% of Echo Global Logistics employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Echo Global Logistics 3.7 out of 5 for work life balance, 3.9 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Echo Global Logistics?

Client Sales Representative (193) , Account Executive (129) , Carrier Sales Representative (129) , Sales Representative (52) , National Account Manager (39) , Inside Sales Representative (32) , Senior Account Executive (29) , Logistics Coordinator (26) , Client Service Representative (23) , Sales (22) , Account Manager (19) , Client Solutions Executive (18) , Sales Associate (18) , Software Engineer (18) , Client Sales Executive (17)

What are the pros of working at Echo Global Logistics according to real employee reviews?

"CTO (Michael Reed at the time) and IT leads at the time were great people and easy to work under." ((in 123 reviews)); "Fun work environment paid well for entry level job out of college" ((in 53 reviews)); "Good training and somewhat independent" ((in 43 reviews)); "Benefits are great and competitive" ((in 40 reviews)); "Great training program that lasts 6 weeks and provides you with all the info you need to hit the ground running" ((in 37 reviews))

What are the cons of working at Echo Global Logistics according to real employee reviews?

"Pay is low for logistics HR is very rude!!" ((in 85 reviews)); "Long hours and hard to enter market as a broker" ((in 48 reviews)); "It takes a lot of hard work and dedication to hit commission." ((in 41 reviews)); "Base salary is low, but they claim you're "salaried up to 40 hours" and then you will be paid OT." ((in 25 reviews)); "Sales side is difficult, long hours for carrier reps, not much guidance or help because it's competitive." ((in 17 reviews))

What are employees saying about Echo Global Logistics layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Echo Global Logistics layoffs and their outlook for job security at Echo Global Logistics in 2026.

What are the top reviewed Echo Global Logistics locations?

Chicago , Dallas , Troy , Atlanta , Scottsdale , Nashville , Skokie , Long Beach , Sacramento , Denver , Detroit , Overland Park , Phoenix , Kansas City , Port Sanilac , Boston , North Chicago , Park Forest , Kansas City , New York , Austin , Houston , Yorba Linda , Park City , Naperville , Schaumburg , Wheaton , Illiopolis , Fraser , Lake Dallas

Echo Global Logistics reviews

3.7

73% would recommend to a friend

(1,547 total reviews)

Doug Waggoner

80% approve of CEO

53% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.9

Culture & values

3.7

Work/Life balance

3.6

Senior management

3.4

Career opportunities

3.2

Compensation and benefits

Echo Global Logistics has an employee rating of 3.7 out of 5 stars, based on 1,547 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Echo Global Logistics employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

3.0

Feb 17, 2016

Not what it once was...No defined career path

Carrier sales representative

Recommend

CEO approval

Business Outlook

Pros

Great culture, atmosphere, upper management. No micromanaging, great potential to earn a ton of money relatively quickly. The proprietary software used really streamlines all the relevant information needed to run your book of business and sell freight on a daily basis. Great external resources such as carrier databases [carrier411/fleetseek]

Cons

50+ hrs a week. Carrier sales side is saturated, there's not enough freight for the amount of people working as carrier reps. There is really no career path, you either manage accounts and can lose them in a heartbeat to safety or acquisition or you're a manager. Your livelihood is subject to market conditions. Your sales can hit rock bottom after years of success and growth. The merge with Echo in my opinion will diminish the culture that Command has developed. Its tough to see new reps inherit accounts only by being in the right place at the right time, its actually sickening. You could have put in 5 years of solid hard work, setting up new accounts and reviving underutilized ones, and someone else fresh in sales can take over an account that generates 4-5x what you've built over the years.

4.0

Dec 10, 2015

Boston Branch Carrier Sales Rep

Carrier sales representative

Recommend

CEO approval

Business Outlook

Pros

Unique work environment with a lot of opportunity and freedom to grow and learn about the industry and sales in general. It is what you make of it, as in any competitive sales job, but if you work hard and take advice from those doing well, it is very rewarding. The company has multiple offices, but the Boston office is a great place to be, as we have specialized freight that we can focus on, and have grown tremendously over the last year. The people are awesome. There is no one I'd rather spend 9-12 hour days with. Dress is casual, so you can be comfortable all day long. If you are competitive and driven, and don't mind being knocked down, this job is a great opportunity to see if you can handle a sales job. The rewards are there if you work for them.

Cons

Working in this industry is not for the faint of heart. There are a lot of ups and downs, but the small office allows you to have access to a manager at all times if you need help with anything. The hours can be long and tiring, but at least the people are great and it's not a miserable place to be.

Echo Global Logistics Response

10y

Thanks for providing thorough feedback and for your contributions to our Carrier Sales team in Boston. We have built a great culture at Echo because we know how difficult the job can be, it is great to hear you appreciate easy access to your manager and the people you work with. We will keep seeking out ways to reward and recognize the employees that go above and beyond to help make us great.

2.0

Oct 5, 2015

Carrier Sales Rep

Carrier sales representative

Recommend

CEO approval

Business Outlook

Pros

You are receiving a paycheck, casual dress code, a very young office and drinking Friday afternoons at around five till 6:30 (they do that to keep you there). Also, there are a lot of cool prize giveaways on Fridays if you have a solid week of sales.

Cons

You are going to work 6:30 - 5 or later each day and you will constantly feel like you are going to get fired. Young managers some of which have no business being in the roll. It is very hard to hit commission! This job is a waiting game, get your region managers to like you and they will throw you a bone as people quit and carriers are no longer locked. Commission will be hit realistically in a little over a year but if you can handle the long days and low pay for a little over a year then there is some real promise but from experience I will tell you it is extremely difficult. Also, prepare to eat work at your desk because eventually you will almost be forced to.

Echo Global Logistics Response

10y

We appreciate you taking time to review your experience in carrier sales. The role is demanding and hours can be long but this is also fairly common in our world. The hours are always hit home on during the interview process along with ramp expectations/averages. The carrier sales role can be tough but it can also be extremely rewarding. Like many other sales roles your first year in carrier sales is when you develop a base of business and start to understand the market. We typically see real ramp start to occur after the one year mark as reps begin to hit their stride. Our management teams goal is to develop our sales talent and give them the tools needed to be successful. We also strive to create a fun energetic work environment. In regards to the playing favorites I'm not familiar with the exact events you're referring to but I can say our relationship guidelines are fairly cut and dry and we rarely deviate from the requirements. If you believe that there was unfair treatment or favoritism, please email me directly with the details and I assure you we'll review and take action if need be. If you have any further feedback, feel free to email me directly @ cafernandez@echo.com

Viewing 109 - 111 of 1,547 Reviews

Jobs at Echo Global Logistics

Client Sales Representative

Customer Success Account Coordinator

Logistics Account Coordinator

Customer Success Account Coordinator