Does Edfinancial Services pay their employees well?

According to anonymously submitted Glassdoor reviews, Edfinancial Services employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at Edfinancial Services. This rating has improved by 8% over the last 12 months.

How satisfied are employees working at Edfinancial Services?

89% of Edfinancial Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Edfinancial Services 4.2 out of 5 for work life balance, 4.3 for culture and values and 4.3 for career opportunities.

What are the top reviewed jobs at Edfinancial Services?

Customer Service Representative (41) , Account Analyst (16) , Customer Service Representative (CSR) (16) , CRD (6) , Client Relations (6) , Supervisor (5) , Bpo Agent (3) , Customer Service (3) , Payment Processing Specialist (3) , Trainer (3) , Account Services Supervisor (2) , Analyst (2) , Bpo Client relations (2) , Client Relationship Specialist (2) , Client Service Representative (2)

What are the pros of working at Edfinancial Services according to real employee reviews?

"The benefits are great." ((in 24 reviews)); "Great people and leaders" ((in 10 reviews)); "Friendly coworkers and people who are great to interact with everyday." ((in 7 reviews)); "Fun work environment around the office." ((in 7 reviews)); "Flexible Schedules" ((in 7 reviews))

What are the cons of working at Edfinancial Services according to real employee reviews?

"Management is awful, you can hardly get up from your desk, you take 200 phone calls a day but can barely help people" ((in 10 reviews)); "Upper management is horrible." ((in 5 reviews)); "They wont let you work from home until 6 months in even if it means you have to quit due to conflicts with working onsite." ((in 4 reviews)); "Difficult Hours Sometimes" ((in 3 reviews)); "Raises are few but pay is good" ((in 3 reviews))

What are employees saying about Edfinancial Services layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Edfinancial Services layoffs and their outlook for job security at Edfinancial Services in 2026.

What are the top reviewed Edfinancial Services locations?

Knoxville , El Paso , Montgomery , Dayton , Enterprise , Tallassee , Lynchburg , Hattiesburg , Knoxville , Harrisburg

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Edfinancial Services

Edfinancial Services reviews

4.3

89% would recommend to a friend

(220 total reviews)

Tony Hollin

88% approve of CEO

87% positive business outlook

Ratings by category

4.6

Diversity & inclusion

4.3

Culture & values

4.3

Career opportunities

4.2

Work/Life balance

4.2

Compensation and benefits

4.0

Senior management

Edfinancial Services has an employee rating of 4.3 out of 5 stars, based on 220 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Edfinancial Services employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

220 reviews

3.0

Mar 26, 2024

It’s a call center

Bpo client relations

Recommend

CEO approval

Business Outlook

Pros

1. Good pay 2. Paid holidays/sick time/vacation

Cons

1. You can get a different answer from different leadership for the same question 2. No break between calls

3.0

Mar 18, 2024

Good pay, long hours

Customer service (csr)

Recommend

CEO approval

Business Outlook

Pros

Good pay for work done

Cons

No windows Long hours Tedious

4.0

Mar 11, 2024

Good Pay, Requires a lot of work

Client relations

Recommend

CEO approval

Business Outlook

Pros

Great People who are willing to help, good pay, and great benefits

Cons

requires mandatory OT, strict on call outs, there is training but after that you're kind of on your own and might take a bit until there is help.

Viewing 79 - 81 of 220 Reviews

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Knoxville, TN

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Desktop Support III-Knoxville, TN Office Onsite

Customer Service Representative-Knoxville, TN-Oniste

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Edfinancial Services reviews FAQs

Reviews Edfinancial Services reviews

Edfinancial Services

Edfinancial Services reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

It’s a call center

Good pay, long hours

Good Pay, Requires a lot of work

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Jobs at Edfinancial Services

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